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ASRock AB350M Pro4 - Freezing

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eddie55 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eddie55 Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2018 at 1:10am
"Active cooling on chipset and VRM finally fixed it for me. My AB350M Pro4 was this close to being trashed."
@gjaltemba


Mind sharing a link to what you bought that worked and possibly a picture of the finished product?

I too am having lots of stability problems just on the desktop with ubuntu 18.04

They got much worse when i upgraded my bios to the latest version


Edited by eddie55 - 21 May 2018 at 1:13am
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chaconeger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chaconeger Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2018 at 2:04am
Use el SpeedFan y me sale esto:
System:  31C
cpu: 34C
AUXTIN0: 79C  ??????????
AUXTIN1: 96C  ??????????
AUXTIN2:23C
AUXTIN3: -24c
HD0: 31C

El chipset esta caliente
EMANUEL CHACON
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gjaltemba Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2018 at 3:37am
My build is in a tower case with front intake and rear exhaust fans. Also has side intake and top exhaust fans. My system uptime is only 10 days so far. It may still be premature for me to declared "fixed" but fingers cross.

If your setup is in a tower case, I suggest that you remove the side panel and blow cool air at the top left portion of the ab350m pro4. Could even use a table fan if you have to. If this test makes your system more stable then you can work on a more polished solution.
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eddie55 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eddie55 Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2018 at 4:04am
I'm going to check my temps when i get home but the heatsink doesn't feel hot so if my temp is elevated I'm assuming maybe the heatsink isn't contacting the chip....
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vyseark View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote vyseark Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2018 at 6:25am
Originally posted by chaconeger chaconeger wrote:

Use el SpeedFan y me sale esto:
System:  31C
cpu: 34C
AUXTIN0: 79C  ??????????
AUXTIN1: 96C  ??????????
AUXTIN2:23C
AUXTIN3: -24c
HD0: 31C

El chipset esta caliente

Almost the same here with the temps of AUXTIN0 and AUXTIN1


--------------------------------------------------------

My pc frozen today with 1 month without freezes CryCryCryCry . Damn...
I has so happy...Dead

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eddie55 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eddie55 Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2018 at 9:45am
Using Ubuntu 18.04 with lm-sensors here is my output after  idling in desktop for 1 hour
nothing seems abnormal

This is the output

k10temp-pci-00c3
Adapter: PCI adapter
temp1:        +24.8°C  (high = +70.0°C)

amdgpu-pci-2600
Adapter: PCI adapter
fan1:         135 RPM
temp1:        +36.0°C  (crit =  +0.0°C, hyst =  +0.0°C)

nct6779-isa-0290
Adapter: ISA adapter
Vcore:                  +0.26 V  (min =  +0.00 V, max =  +1.74 V)
in1:                    +1.30 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
AVCC:                   +3.38 V  (min =  +2.98 V, max =  +3.63 V)
+3.3V:                  +3.36 V  (min =  +2.98 V, max =  +3.63 V)
in4:                    +1.83 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in5:                    +0.86 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in6:                    +1.22 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
3VSB:                   +3.46 V  (min =  +2.98 V, max =  +3.63 V)
Vbat:                   +3.26 V  (min =  +2.70 V, max =  +3.63 V)
in9:                    +0.00 V  (min =  +0.00 V, max =  +0.00 V)
in10:                   +0.94 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in11:                   +1.07 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in12:                   +1.70 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in13:                   +0.28 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in14:                   +1.84 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
fan1:                  1021 RPM  (min =    0 RPM)
fan2:                  1453 RPM  (min =    0 RPM)
fan3:                     0 RPM  (min =    0 RPM)
fan4:                     0 RPM  (min =    0 RPM)
fan5:                     0 RPM  (min =    0 RPM)
SYSTIN:                 +29.0°C  (high =  +0.0°C, hyst =  +0.0°C)  ALARM  sensor = thermistor
CPUTIN:                 +25.0°C  (high = +80.0°C, hyst = +75.0°C)  sensor = thermistor
AUXTIN0:                +14.5°C    sensor = thermistor
AUXTIN1:                +29.0°C    sensor = thermistor
AUXTIN2:                +22.0°C    sensor = thermistor
AUXTIN3:                -28.0°C    sensor = thermistor
PCH_CHIP_CPU_MAX_TEMP:   +0.0°C   
PCH_CHIP_TEMP:           +0.0°C   
PCH_CPU_TEMP:            +0.0°C   
PCH_MCH_TEMP:            +0.0°C   
intrusion0:            ALARM
intrusion1:            ALARM
beep_enable:           disabled




Edited by eddie55 - 21 May 2018 at 9:45am
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eddie55 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eddie55 Quote  Post ReplyReply Direct Link To This Post Posted: 23 May 2018 at 10:40am
Well i feel very silly.... i updated the bios to the latest firmware and forgot to specify my RAM settings... 


it was set to automatic and trying to run at 3600... i dropped it down to 2800 and it seems much better...
im going to run prime95 over night and report back......

Long story short... check your RAM and temps before blaming the board....
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eddie55 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eddie55 Quote  Post ReplyReply Direct Link To This Post Posted: 23 May 2018 at 6:52pm
Well its been running with 100% cpu load for over 8 hours using the blend test on prime95 maxing out my 12 threads on my ryzen 1600X and computer is still on.... 
Temps seem okay

k10temp-pci-00c3
Adapter: PCI adapter
temp1:        +48.2°C  (high = +70.0°C)

amdgpu-pci-2600
Adapter: PCI adapter
fan1:         135 RPM
temp1:        +46.0°C  (crit =  +0.0°C, hyst =  +0.0°C)

nct6779-isa-0290
Adapter: ISA adapter
Vcore:                  +0.60 V  (min =  +0.00 V, max =  +1.74 V)
in1:                    +1.30 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
AVCC:                   +3.36 V  (min =  +2.98 V, max =  +3.63 V)
+3.3V:                  +3.36 V  (min =  +2.98 V, max =  +3.63 V)
in4:                    +1.83 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in5:                    +1.11 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in6:                    +1.37 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
3VSB:                   +3.46 V  (min =  +2.98 V, max =  +3.63 V)
Vbat:                   +3.26 V  (min =  +2.70 V, max =  +3.63 V)
in9:                    +0.00 V  (min =  +0.00 V, max =  +0.00 V)
in10:                   +0.94 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in11:                   +1.07 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in12:                   +1.70 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in13:                   +0.31 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
in14:                   +1.84 V  (min =  +0.00 V, max =  +0.00 V)  ALARM
fan1:                  1044 RPM  (min =    0 RPM)
fan2:                  1477 RPM  (min =    0 RPM)
fan3:                     0 RPM  (min =    0 RPM)
fan4:                     0 RPM  (min =    0 RPM)
fan5:                     0 RPM  (min =    0 RPM)
SYSTIN:                 +34.0°C  (high =  +0.0°C, hyst =  +0.0°C)  ALARM  sensor = thermistor
CPUTIN:                 +39.5°C  (high = +80.0°C, hyst = +75.0°C)  sensor = thermistor
AUXTIN0:                 +7.0°C    sensor = thermistor
AUXTIN1:                +29.0°C    sensor = thermistor
AUXTIN2:                +22.0°C    sensor = thermistor
AUXTIN3:                -27.0°C    sensor = thermistor
PCH_CHIP_CPU_MAX_TEMP:   +0.0°C   
PCH_CHIP_TEMP:           +0.0°C   
PCH_CPU_TEMP:            +0.0°C   
PCH_MCH_TEMP:            +0.0°C   
intrusion0:            ALARM
intrusion1:            ALARM
beep_enable:           disabled


If you are having stability issues i would recommend to check your ram settings and make sure you drop the frequency... 

Ill update as i continue to test but my system seems to be stable at the moment
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Tofke007 Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2018 at 3:33am
Replaced ASRock AB350m Pro4 with Asus Prime B350M-A and all freezing/crashes are gone.
Just a waste of money this board
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eddie55 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote eddie55 Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2018 at 5:04am
While replacing your board is absolutely a viable option....

Before replacing the board...

1) Update Bios to the latest revision

2) Check your system and cpu temperature

3) Make sure your memory is compatible with this list
http://www.asrock.com/mb/AMD/AB350%20Pro4/#Memory

4) DROP memory timings to 2133  and raise your timings to slower settings<--- this one fixed my issues because my memory speed was defaulting to 3600 and it was crashing like crazy once i dropped it to 3200 it fixed my problem i havent tried the 3400 yet which is supposedly supported


im running this memory
@ 3200 with prime95 on for 24 hours using the blend test and so far rock solid...


I was having constant freezing issues when the computer used default settings and put it at 3600 which is not supported by this motherboard.


Edited by eddie55 - 26 May 2018 at 5:12am
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