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ASRock AB350M Pro4 - Freezing |
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MPro4-FAULT 
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Joined: 05 Jun 2018 Status: Offline Points: 24 |
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 Posted: 08 Jun 2018 at 7:08pm |
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Jaume: no debes tomar en cuenta cualquier comentario existente sobre Ryzen CPU (1 - 2 Gen) y Ryzen APU (Raven Ridge).
Si desactivas la integrada de tu 2400G y pinchas una gráfica, tu MB sí podrá trabajar de una forma comparable a todo lo que te dicen los usuarios de Ryzen que no usan APU. Sus voltajes, settings, temperaturas podrán tener sentido para ti. Pero si usas APU tanto los zen core como los vega core se alimentan por el nb, dejando al soc de lado con independencia de lo que trates (si es que puedes con según que MB, no con la ab350m pro4) de configurarlo. La BIOS de la placa no hace distinción dependiendo de qué micro tienes pinchado. Simplemente es compatible (si actualizas desde 3.40) y ahí están las opciones para que cada cual pueda settear. La placa se muestra incapaz de no volverse inestable al rato de estar funcionando con Raven Ridge por carecer de LLC. Hay unos picos muy severos (por la parte de los zen core + por la parte de los vega core, todo en el nb, el soc no se usa en raven ridge). Vcore defecto es 1.40, pero llega a 1.55 facilísimamente y los Vdroop son también enormes. Con el autoOC de SenseMi, los reposos, etc: estás zurrando a base de bien a la VRM de la que depende todo. Si puedes: desactiva la integrada de la APU (y pinncha una gráfica), dejalo todo en stock y mira a ver si te funciona normalmente. Evidentemente casi nadie que haya decidido usar una APU realmente contempla anular su integrada para usar una discreta, pero podrás dejar de volverte loco. Las APU Ryzen son los micros que ponen más a prueba las VRM y la calidad de los componentes de las placas, por su forma de funcionar. No se quedan por detrás de un 1800X o un 2700X, pero todo por el nb. Teniendo esto en cuenta: Si en la BIOS no hay opciones para manejar esto convenientemente es de cajón que o tirarán bien los Summit / Pinnacle Ridge ó lo harán bien los Raven Ridge, pero las mismas opciones para regular ambos es imposible que lo gestionen de forma correcta... aunque Asrock siempre podrá decirte que desactivando la integrada de Raven y usando una gráfica en al PCIe las opciones de la BIOS manejan ambas situaciones correctamente. Teniendo en cuenta los problemas que describes (exactamente los mismos que todos los demás usuarios de APU (no de CPU, no tienen nada que ver) lo único que puedes hacer es settear todo lo posible para que el procesador funcione de forma estable y constante. Fuera estados de reposos, performance boosts, turbos, xfr, etc. Pon los zen core y la vega a una frecuencia y voltage fijo (y bajitos) y verás como te aguanta un rato. Si estás a tiempo: cambia la placa por alguna que te permita gestionar el voltage de forma adecuada para la APU ZEN, teniendo en cuenta si los setteos de la BIOS actúan donde deben con este micro ó si son setteos comunes a Pinnacle (lo que te llevaría de nuevo a la sitiuaión en la que estás). La iGPU de la APU, no se regula por el SOC físicamente. |
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Jaume
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Joined: 07 Jun 2018 Location: Rasquera Status: Offline Points: 8 |
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Posted: 08 Jun 2018 at 7:38pm |
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Muchas gracias por la detallada explicación!!! He probado en la bios poner la frecuencia por debajo de las posibilidades del micro (3500 en lugar de 3600) y fijar el voltaje (probado 1.4 y 1.3v) Tambén he desactivado todos los estados de reposo menos uno, pero seguia fallando al cabo de un rato.
Afortunadamente compré en Amazon y no me han puesto problemas en devolver la placa. He pedido una Gigabyte GA-AB350M Gaming 3 a ver si funciona mejor. Habia utilizado la Asrock en un par de builds con Ryzen 1700 y me habian funcionado sin ningún problema. Creo que la Gigabyte tiene 4+3 fases de potencia, espero que soporte mejor las APU. También he usado antes la Gigabyte, y tiene más opciones para regular el voltaje. |
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Dagito
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Joined: 09 Jun 2018 Location: Colombia Status: Offline Points: 3 |
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Posted: 09 Jun 2018 at 11:51am |
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I've bought one of this MoBo and I've had booting problems, reset problems and freezing problems, but now I don't have freezing problems. Some hours ago I've installed BIOS beta version 4.82 and then it started to freeze 10 seconds after boot so I downgrade to 4.50 again and everything is ok again except the boot and reboot problem. I've been working and playing last six hours and everything is okay, no freezes no resets.
My build is Ryzen 5 2400g, I don't use a discrete GPU, 4GB 2400mhz x 2, SSD Adata SU800, Seagate 64mb cache 7200rpm, PSU EVGA 450W BT. I've tested every component, each RAM stick, HDD, SSD and changed my PSU to this certified bronze one.
Now, my problem is with booting, it's stupidly hard to boot this and if I restart from windows it won't reboot, sometimes it boots at once, sometimes it boots next day. I can't get why, but I've seen that when it boots fans speed gets slower, so I think it's an alimentation phases issue, I don't wanna ask for RMA because if the problem is because alimentation phases then it'll fail again. I believe best choice is to save money and get another brand's MoBo; and for now, I'll unplugg and plugg the PSU until it boots. Edited by Dagito - 09 Jun 2018 at 11:54am |
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Leeouque
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Joined: 12 Mar 2018 Status: Offline Points: 17 |
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Posted: 09 Jun 2018 at 3:09pm |
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I had the same problem, changing RAM sticks helped. But it still has freezes, so I just bought Gigabyte ax370m gaming 3 and it feels excellent.
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SkOrPn
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Joined: 03 Jun 2018 Location: Chilili, NM Status: Offline Points: 21 |
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Posted: 10 Jun 2018 at 3:05am |
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@Anyone who has replaced the thermal material between the chipset and its heatsink. Do you remember what you saw between these two? Was it a pad of sorts or old dry tim?
I spent days trying to find something overheating using my IR Temp Gun but I find NOTHING on the board that is over 41c, even though HWiNFO64 says that AUXTIN1 is at 95c. This tells me that either the TIM is not working on what ever AUXTIN1 is, or that HWiNFO64 is not reading something right. I have lots of Fujipoly Extreme thermal pads left over from other projects, which is the God of thermal pads for VRM cooling, so I plan on going that route. VRM's are VERY important, so they need to be treated with respect and cooled actively (on cheap boards anyway). I have active cooling directed at the VRM sinks, but turning them off really did nothing other than see the CPU rise 10c or so. AUXTIN1 did not rise at all. Prime95 runs 24 hours without fail. Idling the PC runs without fail. Browsing runs without fail. Two weeks of use without fail on Windows 10 1803. The active cooling is two 120mm LED Yate Loons super glued together and facing directly down at the board. The back IO plate is NOT installed of course and the front fan is being used as exhaust. This is allowing cooler air to come through the IO and directly over the VRM sinks immediately. No side panel is on though, so those two fans have direct access to the ambient room air. Still though I can't get it to freeze, not ever. I been trying for two weeks now to reproduce his issue. So I guess I would need the 1600 to do that? I was gifted this board because my Uncle said it would be freeze constantly every 15 minutes or so no matter what he did. He had a R5 1600 on it and AIO cooling and from what I can tell he does not activate fans directed over the VRM's. I on the other hand do not have Ryzen... yet... And instead I got a A8-9600 + Team Group 3200 Mhz B-die (16GB Dark Pro kit for future Ryzen anticipation). He used SATA only and I am using M.2 only. He ran stock clocks I believe and I will be trying mild overclocking on anything I install on it. He ran a RX 480 and I am using an old UEFI modded 550Ti (it's not my main system so it needs no new GPU). The monitor connected is Yamakasi 1440p w/bypass 120Hz board so the APU does NOT work with it (sadly), hence the 550 Ti install. So, he had constant freezes on R5 1600, but I have zero on A8-9600? Anyone see any pattern here? He was on 3.30 bios and I managed to update all the way to 4.70. Again I plan on getting Ryzen 2600X installed by mid July or so and I wanted to make sure it would update. I was expecting tons of freezing issues but not seeing any yet. Maybe this board does not like Zen but is fine with Bristol Ridge? It was gifted to me because it did not work. Hmm maybe it is a decent Bristol Ridge board then? Free anyway... lol EDIT: OK, after an all night run with CnQ disabled and RAM set to 1.35 (now 1.30v) the board finally rebooted by itself. No freezing yet, but a reboot is pretty bad too. So stock settings seem stable but just a little bit of change and it starts rebooting. Hmm Now I am going to try settings voltages manually on everything, if only I knew AMD voltages. My Intel hardware does not apply here which is the only experience I have, so I am at a loss of what voltages are good to set for this AM4. Q: why is this board changing my posted words?
Edited by SkOrPn - 10 Jun 2018 at 7:24am |
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Dagito
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Joined: 09 Jun 2018 Location: Colombia Status: Offline Points: 3 |
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Posted: 10 Jun 2018 at 9:31am |
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It's interesting what you say, I haven't seen anybody with a different processor working on this board, that makes me a stronger believer in a problem in feeding phases, there're on youtube two videos that I think everybody should watch, not to fix because it's not secure it'll work for everybody but to understand this problem is ASRock's fault. https://www.youtube.com/watch?v=KzRG_LjUl8Q&ab_channel=ActuallyHardcoreOverclocking Explanation why there is a feeding phases problem. https://www.youtube.com/watch?v=8u3UljQbgEU&ab_channel=TheCrazyOldCoot Here a wise grandpa teach how to set up BIOS voltages to avoid freezing in this MoBo.
Edited by Dagito - 10 Jun 2018 at 9:32am |
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_Mael_
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Joined: 24 Apr 2018 Location: PR Status: Offline Points: 144 |
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Posted: 12 Jun 2018 at 2:02am |
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Aida64 & HWinfo cause crash on windows10, close these programs and test your system again
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SkOrPn
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Joined: 03 Jun 2018 Location: Chilili, NM Status: Offline Points: 21 |
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Posted: 12 Jun 2018 at 2:40am |
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I concur I also had to uninstall these apps days ago. HWmonitor and GPU Z/CPU Z work fine on AMD though. However, these apps work fine on Windows 10 as I use them daily year after year after year with never a crash on my Intel based machines, this includes my Xeons and my I7's. These apps ONLY crash on this AMD based machine as far as I can tell. I use AIDA64 almost every day on my Xeon and never has it crashed the system in ten years almost. Lol, so it is obviously only an issue on these AMD based machines.
Edited by SkOrPn - 12 Jun 2018 at 2:51am |
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_Mael_
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Joined: 24 Apr 2018 Location: PR Status: Offline Points: 144 |
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Posted: 12 Jun 2018 at 3:12am |
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Yes amd systems, my sistem w10 (1803) ryzen 2400g, ab350 gaming k4 g.skill 3200 1.35 all fine, except these app, cause me some crash
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SkOrPn
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Joined: 03 Jun 2018 Location: Chilili, NM Status: Offline Points: 21 |
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Posted: 12 Jun 2018 at 3:39am |
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Yeah me too on my AB350M Pro4. I was shocked that it kept rebooting every time I opened HWiNFO64 or AIDA64. But it never crashed using CPUID HWMonitor, so that will have to be good enough. CoreTemp seems OK too, along with GPU-Z and CPU-Z. AIDA64 and HWiNFO64 work perfectly on my Intel Xeon and my i7 systems. Go figure... That means its a physical machine issue or the app developer doesn't give much care about AMD hardware, either way its on AMD's side, not Windows 10's. If it was a Windows 10 issue it would NOT matter what kind of system you run them on, they would just crash regardless. But these apps ONLY crash the system on my AB350M Pro4. I have 7 PC's here running at any time and this AMD PC is the only machine they are causing reboots, lol. By the way, BIOS 3.40 has been the best for my A8-9600 so far. Two days now and not once a shutdown or freeze.
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MPro4-FAULT wrote: