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WiFi BSOD on AB350 Gaming mITX/AC
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Johannes View Drop Down
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I'm having the same issue as the others with WiFi causing BSOD with heavy traffic. This is with a fresh install of  Windows 10 Pro 64-bit (v1709 / build 16299.248). Drivers installed from vendors (including the WiFi driver from Intel).

System is a 2400G on an ASRock AB350 Gaming-ITX/ac board with the 4.43beta BIOS installed. Everything else appears to be rock solid. I don't think it's a contributing issue, but I'll be running MemTest86 for several hours this afternoon to make sure the RAM checks out.
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JohnM View Drop Down
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Intel(R) Dual-Band Wireless-AC 3168
Driver Provider: Intel
Driver Date: 10/01/2018
Driver Version: 19.51.11.2

There is a Minidump folder - I had to grant access to open it - but it's empty.
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Will someone please upload a minidump I can look at.  You too, JohnM.  There should be a minidump folder in your Windows folder.  Please compress it and upload it so I can access it.  Thanks and enjoy, John.

EDIT: What drivers were you running, JohnM?


Edited by MisterJ - 26 Feb 2018 at 8:44am
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I did a test with my WiFi card, connecting to my access point about 3 metres away using the 5 GHz band. I got a strong signal and connected at 150 Mb/s (I don't have an ac access point, just n, since I use cable whenever possible). I tried an SMB transfer of a 4 GB file which proceeded at around 10 MB/s but I got a BSOD before it completed. Pretty conclusive, I think. I hope that's enough testing because I'm going back to cabled Ethernet now!
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Originally posted by brianY brianY wrote:

I also have the same problem. I use the same board and the 2400G. I got the problem when I full load the wifi (such as speed test). I brought the board in 14 Feb. The bios was updated to P4.40 by the component shop.  I guess the BSOD problem because of the  BIOS update process. For example BIOS may be updated from P3.4 -> P3.6 -> P4.4 but the BIOS was updated from P3.4 -> P4.4. I cannot verify my guess because I don't have another ryzen CPU. Is it really relate by the BIOS update process or not?


As you guessed , BIOS 3.4 to 4.40 is  heading for trouble, but if you load a usb with the 3.6 and
4.43  unpacked instant flash files, you should have a choice   to install either, so select 3.6. install  reboot, set UEFI defaults, save n exit, then reboot and install 4.43   Then see if WiFi is behaving.
Just installing 4.43 0ver 4.40 after 3.4 with the bridge (3.6) BIOS is not going to work.



Edited by stree - 26 Feb 2018 at 3:17am
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XavierMace View Drop Down
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Originally posted by JohnM JohnM wrote:

Originally posted by XavierMace XavierMace wrote:

I'll try the 4.43 tomorrow but I'm not going to hold my breath.  I'd love to know if yours BSOD's if you start using the wireless as I'm curious how consistent this issue is.

No problem. I'll give it a try and report back. Is there anything I should do to try to provoke it, like copying a batch of large files over the network?

For me, any sustained usage will do it.  Netflix, Steam, SMB file transfers.
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JohnM View Drop Down
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Originally posted by XavierMace XavierMace wrote:

I'll try the 4.43 tomorrow but I'm not going to hold my breath.  I'd love to know if yours BSOD's if you start using the wireless as I'm curious how consistent this issue is.

No problem. I'll give it a try and report back. Is there anything I should do to try to provoke it, like copying a batch of large files over the network?
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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I also have the same problem. I use the same board and the 2400G. I got the problem when I full load the wifi (such as speed test). I brought the board in 14 Feb. The bios was updated to P4.40 by the component shop.  I guess the BSOD problem because of the  BIOS update process. For example BIOS may be updated from P3.4 -> P3.6 -> P4.4 but the BIOS was updated from P3.4 -> P4.4. I cannot verify my guess because I don't have another ryzen CPU. Is it really relate by the BIOS update process or not?
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Originally posted by MisterJ MisterJ wrote:

XavierMace, I have an X399, so am an observer on all these X370 and AB350 problems with the BIOS/UEFI updates.  It looks like to me that ASRock has turned loose a batch of bad UEFI updates.  So you have a choice to make:  go back to before the problems began or flash to the latest, maybe Beta, Bios and hope for the best.  Lots of users seem to be having good luck with the Beta.
Concerning Drivers:  Get your chip set drivers here: https://support.amd.com/en-us/download
Get other drivers from the manufacturer such as Intel and Realtek NOT from the from the ASRock DL page except in rare cases (eg, RAID) - they are almost always old.  Enjoy, John. 

Unfortunately 4.40 is the oldest BIOS to support the new chips.  I'm also familiar with where/how to download drivers.  You'll note I mentioned twice already that I've tried multiple drivers.

Originally posted by JohnM JohnM wrote:

+1. BIOS 4.40 is bad. Beta 4.43 is much better. There are other threads about it and I had problems myself with 4.40 that were fixed by upgrading to 4.43. Other people have reported problems with the WiFi card but I don't use mine. I haven't even taken the aerials out of the box, but it is enabled and has Intel drivers loaded.

I'll try the 4.43 tomorrow but I'm not going to hold my breath.  I'd love to know if yours BSOD's if you start using the wireless as I'm curious how consistent this issue is.


Edited by XavierMace - 25 Feb 2018 at 12:59pm
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JohnM View Drop Down
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+1. BIOS 4.40 is bad. Beta 4.43 is much better. There are other threads about it and I had problems myself with 4.40 that were fixed by upgrading to 4.43. Other people have reported problems with the WiFi card but I don't use mine. I haven't even taken the aerials out of the box, but it is enabled and has Intel drivers loaded.

Edited by JohnM - 25 Feb 2018 at 7:40am
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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