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WiFi BSOD on AB350 Gaming mITX/AC

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solartrifle View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote solartrifle Quote  Post ReplyReply Direct Link To This Post Posted: 02 Mar 2018 at 6:33am
Can confirm that I am having the same issue with 2400G. I already got sick of dealing with Gigabyte since I got a dead ITX board from them and opted for ASRock, which apparently has a faulty wifi adapter :(

In any case, I think I will just be purchasing a USB wifi adapter and finding some way to disable the on-board one.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 7:48pm
Good luck with the Gigabyte. Shame it has a Realtek NIC, but I suppose you won't be using it.
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Post Options Post Options   Thanks (0) Thanks(0)   Quote XavierMace Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 1:54pm
Originally posted by JohnM JohnM wrote:

So you think it's a problem with BIOSes 4.40 and 4.43? OK. Well, I'm sure there will be a 4.50 coming along soon. Personally, I would have waited.

For me the choice was between the ASRock and Gigabyte ITX boards, too, with the Asus ones being non-starters for Raven Ridge APUs. I chose ASRock because of the better VRM cooling and because the layout of the headers better suited my case. I don't use the WiFi (but that's no excuse for it not working) but I'm disappointed that there's no USB 3.1 Gen 2 - though that appears to be common to all ASRock B350 boards. There may be exceptions but I don't know of them.

The BIOS seems to be the only reasonable option.  The Gigabyte board is using a nearly identical WiFi setup.  Intel PCIe M.2 module, they're just using the older 3165 instead of the 3168.  But both are extremely common modules.  If there was an issue with the Intel or Microsoft drivers or the cards themselves, you'd be hearing about it else where.

I prefer the layout of the headers on the Asrock too as well as having a brand preference for Asrock.  But not enough to sit around hoping for a quick BIOS update.  Without WiFi the board is useless for me.  The Gigabyte board is cheaper and has USB 3.1 Gen 2 as well as functioning WiFi.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rjeftw Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 11:59am
Still experiencing the same issues, I have another 2-3 weeks to return it. However my support ticket yielded Asrock sending me a new bios chip. Wonder if that will do anything.

Patience is a hard thing, but luckily this isn't my primary machine.
Asrock X370 Killer | Ryzen 1700 3.8GHZ 1.2v | Noctua D15/ H100i V2 | 2x8GB Team Dark 3000mhz | MSI GTX 980 Ti | 27" Dell G Sync | 1TB Samsung 850 EVO | EVGA 750W G3 | Cosair Air 540
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 9:18am
So you think it's a problem with BIOSes 4.40 and 4.43? OK. Well, I'm sure there will be a 4.50 coming along soon. Personally, I would have waited.

For me the choice was between the ASRock and Gigabyte ITX boards, too, with the Asus ones being non-starters for Raven Ridge APUs. I chose ASRock because of the better VRM cooling and because the layout of the headers better suited my case. I don't use the WiFi (but that's no excuse for it not working) but I'm disappointed that there's no USB 3.1 Gen 2 - though that appears to be common to all ASRock B350 boards. There may be exceptions but I don't know of them.
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Post Options Post Options   Thanks (0) Thanks(0)   Quote XavierMace Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 8:49am
Originally posted by JohnM JohnM wrote:

Is that indeed the case, meaning that if you were to use a Summit Ridge CPU the WiFi problem would not be present?

I don't think Raven Ridge is the problem in and of itself.  But Raven Ridge prevents us from using an older BIOS.  Since I didn't feel like playing musical chairs with CPU's, I opted to go the RMA route and get a board that doesn't seem to have this problem.  Which is a pity, as I generally prefer Asrock.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 2:01am
Originally posted by XavierMace XavierMace wrote:

Everyone having issues is running Raven Ridge

Is that indeed the case, meaning that if you were to use a Summit Ridge CPU the WiFi problem would not be present?
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 12:21am
Thanks XavierMace, you are welcome.  Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote XavierMace Quote  Post ReplyReply Direct Link To This Post Posted: 28 Feb 2018 at 1:45pm
Originally posted by MisterJ MisterJ wrote:

Many people have this BSOD on many machines under many different conditions.  Have not determined any commonality to your problems.

Yes we have.  Everyone having issues is running Raven Ridge and it's the WiFi causing the problem.  I appreciate that you're trying to help, but you're now just having people try random things for giggles.  There's only two BIOS options for us.  4.40 and the 4.43 Beta, both of which have the same issue.  I've already started the RMA for my board, I'll replace it with a Gigabyte since WiFi actually works on theirs with Raven Ridge.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 28 Feb 2018 at 12:47am
Thanks, Johannes.  Here's mine:

The 18.2.3 refers to my Radeon video driver.  We do not share all drivers because of system differences.  You might update your video and chip set drivers and do another one of these and see what has changed.

I still have no eureka to report on the minidump.  Many people have this BSOD on many machines under many different conditions.  Have not determined any commonality to your problems.  For all who have reported this to ASRock, please let us hear if you get a response.  Does anyone know if there is a BIOS/UEFI that does not have this problem?  What would be lost going back to that version until this is corrected?  This is a long shot, but I suggest at least one user open a support ticket with AMD - could be the AGESA.

Thanks and enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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