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WiFi BSOD on AB350 Gaming mITX/AC

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MisterJ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 27 Feb 2018 at 9:59am
Thanks, Johannes.  I am beginning to wonder if the Wi-Fi will work with no driver installed.  W10 should provide a driver if you delete the Intel one.  Or, perhaps Intel released a bad driver - maybe try an older Intel driver.  I'm rally guessing now.  Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Johannes View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Johannes Quote  Post ReplyReply Direct Link To This Post Posted: 27 Feb 2018 at 10:06am
Originally posted by MisterJ MisterJ wrote:

Thanks, Johannes.  I am beginning to wonder if the Wi-Fi will work with no driver installed.  W10 should provide a driver if you delete the Intel one.  Or, perhaps Intel released a bad driver - maybe try an older Intel driver.  I'm rally guessing now.  Enjoy, John.

I had the same BSOD issue when downloading Windows Updates over WiFi after my initial clean install, which was an outdated pre-1709 version of Windows 10. I had not yet installed any drivers at that point and was using the Windows 10 provided WiFi driver. Granted, that was with an outdated version of Windows 10, so it's not ideal, but I can say that I had the same issue with the Windows WiFi driver. It was at that point that I decided to start over with a clean install of the latest Windows 10 version, but the WiFi problem remained.

I will do the further testing as you suggest to help narrow down the issue and report back. Thanks again!
Ryzen 5 2400G, AB350 Gaming/ITX-ac, Corsair Vengeance LPX DDR4 3200mhz 16GB (2x8), Samsung EVO 860 500GB, Noctua NH L9x65, EVGA SuperNOVA 650 G3, Fractal Design Node 304
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Post Options Post Options   Thanks (0) Thanks(0)   Quote XavierMace Quote  Post ReplyReply Direct Link To This Post Posted: 27 Feb 2018 at 10:20am
Built in drivers on the current build of Windows 10 exhibit the same behavior.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slicingblade Quote  Post ReplyReply Direct Link To This Post Posted: 27 Feb 2018 at 10:47am
I've noticed on the newest intel driver that if I watch a video in full screen on youtube it will BSOD almost immediately, however if I remain out of full screen it won't.




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Post Options Post Options   Thanks (0) Thanks(0)   Quote hurtz Quote  Post ReplyReply Direct Link To This Post Posted: 27 Feb 2018 at 10:59am
I can trigger one pretty quickly by starting a torrent. I'm going to open a case with Asrock, hoping others have reported this as well.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Johannes Quote  Post ReplyReply Direct Link To This Post Posted: 27 Feb 2018 at 7:54pm
Originally posted by MisterJ MisterJ wrote:

First please do this for me: Windows Key i-Apps-AMD Software-Modify.  This will provide a window listing the chip set drivers.  It takes a few seconds.  Please post a screenshot - not just the number.

As requested:


Ryzen 5 2400G, AB350 Gaming/ITX-ac, Corsair Vengeance LPX DDR4 3200mhz 16GB (2x8), Samsung EVO 860 500GB, Noctua NH L9x65, EVGA SuperNOVA 650 G3, Fractal Design Node 304
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MisterJ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 28 Feb 2018 at 12:47am
Thanks, Johannes.  Here's mine:

The 18.2.3 refers to my Radeon video driver.  We do not share all drivers because of system differences.  You might update your video and chip set drivers and do another one of these and see what has changed.

I still have no eureka to report on the minidump.  Many people have this BSOD on many machines under many different conditions.  Have not determined any commonality to your problems.  For all who have reported this to ASRock, please let us hear if you get a response.  Does anyone know if there is a BIOS/UEFI that does not have this problem?  What would be lost going back to that version until this is corrected?  This is a long shot, but I suggest at least one user open a support ticket with AMD - could be the AGESA.

Thanks and enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote XavierMace Quote  Post ReplyReply Direct Link To This Post Posted: 28 Feb 2018 at 1:45pm
Originally posted by MisterJ MisterJ wrote:

Many people have this BSOD on many machines under many different conditions.  Have not determined any commonality to your problems.

Yes we have.  Everyone having issues is running Raven Ridge and it's the WiFi causing the problem.  I appreciate that you're trying to help, but you're now just having people try random things for giggles.  There's only two BIOS options for us.  4.40 and the 4.43 Beta, both of which have the same issue.  I've already started the RMA for my board, I'll replace it with a Gigabyte since WiFi actually works on theirs with Raven Ridge.
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MisterJ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 12:21am
Thanks XavierMace, you are welcome.  Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 01 Mar 2018 at 2:01am
Originally posted by XavierMace XavierMace wrote:

Everyone having issues is running Raven Ridge

Is that indeed the case, meaning that if you were to use a Summit Ridge CPU the WiFi problem would not be present?
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
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