1800x & x370 Taichi Freezing issue

SJMonkey77 wrote: socketloop wrote: I ended up replacing the main board. And I'm guessing you had no issues after that? I would hate to have to do that BUT I can live with these little freezes if I have to.

That's right. FWIW, I had one lockup issue since I replaced it but otherwise it has been completely smooth as opposed to lockups every few days with the ASRock board. It has been up for 24 days straight without any issues.

I sincerely believe this ASRock board has manufacturing defect but it is close to impossible to debug it without specialized tools.

The board I replaced to is:
Gigabyte Technology Co., Ltd. B450M DS3H/B450M DS3H-CF

Hope this is informative.

I ended up replacing the main board.

socketloop wrote: I came to this discussion thread having the exact same problem Harleyevo is describing. I am using B450M Pro4 board with R7 2700 on a gold rated PSU. Everything in the BIOS is set to default and I run few Virtual Machine workload on Linux. When the hard lock up happens, there is *absolutely* no log written on the disk and the disk LED red light goes hard RED and system is completely frozen. The only way out is hard REBOOT. Since then I have upgraded the BIOS to P3.3 release and I am now going the way of setting the following: Zen Common Options > Core Performance Boost: Disabled Global C-state Control: Disabled NBIO Common Options > PSI: Disable CPU Configuration > Cool n Quiet: Disabled Will post back the result.

Sooooo what did you find? I have the same MB as you and am curious.

I tried Havok's solution of setting the "Typical Current Idle" and had high hopes. Next thing you know I plug in my 2nd monitor and within a few seconds I had a freeze happen! My freeze is not reboot level though. It just freezes for like 5 seconds and then is back to normal. I built this PC like 4 days ago and will have this kind of freeze maybe 2 or 3 times a day, but again it's always only for a few second, but quite noticeable none the less. I have a Ryzen 5 2400G with 16GB DDR4 3200 G-skill Ripjaws.

Ivan_83 wrote: Check your code on mb. http://forum.asrock.com/forum_posts.asp?TID=4593&PID=37459&title=x370-taichi-goes-blank-code-00#37459

I assume yo are talking about the Dr Debug code on the MB.

I don't think we are having the same issue, I've tracked my issue to one of two things

1. the slot that the RR622 Esata adapter is in. I moved it from slot 6 to slot 1. (Above the Video PCIE slot.)

moving the card to this slot gave me weeks of stability. however I had done previous to increase stability. Set the CPU to 1.3v, turned off Cool and quiet, set the PCIE bus to GEN 1 and the BUS Switching to GEN 1 also turned off C state control, and PCIE power management for the PCIE bus.

This gave me roughly 24-72 hours of stability before things locked up, either black screen non-responding system. or a locked up non-responding system if it happened while I was using the system with the screen showing whatever was onscreen at the time.

with this confg when I moved the card to slot 1 bam, the system has been up now for weeks (2 weeks (24x7) without a hitch.

So all was stable.

I then reverted the UFEI settings to defaults again. thinking it was a issue with timings on the PCIE bus. AS I said all other x370 boards (Non ASRock) only offer 5 PCIE slots.

The system was then still stable for 96 hours and then locked. up.

SO Now I've revisited the UFEI settings. and think I've got it narrowed down to a power issue.

Even though I have tried 2 different PSU units. Both tested on my PSU stress tester. I thinkk the issue is in the UFEI setting

AMD CBS something Power Supply idle Current.

This defaults to Auto. And your options are Low Idle current, and Typical Idle current

I set mine to Typical Idle current from Auto, and the system is again Stable Using all other UFEI settings at DEFAULT. currently I've be up and running 24x7 now for 92 hours without a glitch. So it may be that at Auto the MB is telling the PSU to deliver less power than the system and peripherals need to actually run. From what I do see when I get a usable dump from windows it does look like the disk is kind of being pulled out from under the OS.

Stability.... Finally.

My config AMD ryzen 1700x
ASrock X370 Gaming X
Radeon RX560 (MSI)
RR622 Esata Raid card.
32 GB Adata Spectrix 2666 memory
2xHGST 2.5 drives in Mirrored config.
Bios (Latest)

SO what worked for me and your mileage my vary on this.

Initally I had to have OC my chip disable cool and quiet and disable the system C sstates, as well as set the PCIE slots from auto to GEN1.

This gave me quasi stability would stay up 2 to 3 days before locking up.

I had replace the PROC, the Video, the PSU and memory pretty much everything. save for the System Board, and had requested a replacement from ASROCK (but they were ignoring me at this point.) so I started looking into other vendors system boards when I noticed that pretty much all other vendors boards only have 5 PCI-E slots. and thought could this be some kind of timing issue so I moved the RR622 from the bottom PCI-E slot to the one above the the 1st x16 slot.

Boom Stability... for over a week now up 24x7.  Running at Bios defaults only changes were to change the drives from AHCI to Raid, and set the fan profiles to performance.

when I'm not there it runs the BONIC platfom to contribute to medical research so it's pretty much stressed 24x7

So it looks like there is some kind of timing issues in slot 6 for PCIE devices. SO my suggestion is to move any add in cards up as close to slot 1 as you can.

Additionally I also find the system is more stable with a Radeon card as opposed to Nvidia so either AMD did something hinky to make their cards more attractive or Nvidia is having some kind of issue or ASrock has some timing issue that is evidenced in Nvidia moreso than with a radeon.

Go figure.





Edited by Harleyevo - 03 May 2018 at 11:34pm