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USB 3.0 continue on and off |
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ASRock_TSD 
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8937 |
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 Topic: USB 3.0 continue on and offPosted: 02 Mar 2018 at 5:59pm |
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Dear Jabewack18111984 , Greetings, this is ASRock TSD. There are some suggestions for verifying: 1. Please refer to the user manual to clear CMOS. (Page 27) 2. Please try with all USB 3.0 ports. (front and rear) 3. If possible, please change another front USB3.0 panel. 4. If possible, please install another USB 3.0 device to check if the symptom stills the same. 5. If possible, please install your USB 3.0 external drive on another system for verifying. Thanks! All the best, ASRock TSD |
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Jabewack18111984
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 12 |
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Posted: 02 Mar 2018 at 5:50pm |
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I installed a new AB350M pro4 motherboard.
One day, my external self-powered hard disk connected to USB 3.0 ports are continuously disconnected and connected. Change cables but not solved. The bios is 3.30, Windows 10 ultimate 64bit USB 2.0 ports is normal. Please help me, thank you |
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