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X370 Fatal1ty - Audio cutout issue - Battlefield

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jayendys View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jayendys Quote  Post ReplyReply Direct Link To This Post Topic: X370 Fatal1ty - Audio cutout issue - Battlefield
    Posted: 13 Mar 2018 at 7:15am
I have a problem with the sound of Battlefield 4 and Battlefield 1. In the game menu and when the game is loaded, the sound always drops and starts from the beginning (background music). While playing the game, the sound cuts off every few seconds.
Latest game updates, operating system, AMD chipset drivers and graphics cards. Confused
Ryzen 5 1600X
HyperX 16GB 3200 (2x8GB)
Sapphire RX580 8GB
ASRock Fatal1ty X370 Gaming X
Will it solve? It looks like a problem on multiple boards but always with an AMD processor. The effect is about overclocking, but the system is 100% stable.

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jayendys View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jayendys Quote  Post ReplyReply Direct Link To This Post Posted: 14 Mar 2018 at 4:27am
Today I have inserted and installed the ASUS Xonar DX external sound card and the problem is the same. The DDR4 memory frequency is Auto. Oh yeah :(
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 14 Mar 2018 at 9:49am
i had same issue with sound blaster x on my fatal1ty
test your dpc latency to see what you have wrong
in my case it was amd sata drivers was teh cause of audio dropouts

Quote Many audio problems on a computer can be caused by DPC latency.  DPC stands for Deferred Procedure Call.  In its simplest form, it is the part of your Windows system that handles driver efficiency.  If there is a driver that is taking longer than normal to process, it may prevent other drivers from being processed in time.  The worst case is that it can cause your audio interface driver from responding in time and can cause clicks, pops, distortion and dropouts.

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jayendys View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jayendys Quote  Post ReplyReply Direct Link To This Post Posted: 22 Mar 2018 at 6:27am
Hi, thank you very much for the answer . I have the problem with an integrated sound card (on the motherboard) and an external sound card (Xonar DX) ... Totally identical .. I'll try your approach. Is there a program? I try and look for ...
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chainsaw View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chainsaw Quote  Post ReplyReply Direct Link To This Post Posted: 22 Mar 2018 at 6:54am
LatencyMon is one i use.

ASRock Fatal1ty X370 Gaming K4 P3.40
AMD RYZEN 7 1700 @ 4Ghz 1.39v
Noctua NH-D15 "blocks top 1x pci-e"
16GB GSkill Ripjaw V F4-3200C16D-16GVRB @ 2933 14-15-15-15 T1 1.365v
GTX 1080 x2 Sli
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Lucks0n Quote  Post ReplyReply Direct Link To This Post Posted: 22 Mar 2018 at 4:30pm
AMD R5 1600X @3825MHz 1,275V -- Mugen 5 & a Noctua NF-S12A Fan -- ASrock X370 Gaming K4 BIOS 3.50 -- 2x 8GB HyperX 2400MHz CL15-29 1,2V @2666MHz CL 16-15-15-29 1,215V -- GTX 1060 Phoenix GS
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jayendys Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2018 at 12:07am
I did a latency program test. I copied part of the test result here:

DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              2152,755914
Driver with highest DPC routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%):          0,055411
Driver with highest DPC total execution time:         dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%)                          0,179589

DPC count (execution time <250 µs):                   1999624
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                20
DPC count (execution time 1000-1999 µs):              1
DPC count (execution time 2000-3999 µs):              1
DPC count (execution time >=4000 µs):                 0

Ouch
I have the last bios (4.60) and the motherboard was new, so I just updated it after turning on it. I played the game only on Bios 4.60 ...
I read the link, thank you all for your advice! Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jayendys Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2018 at 12:09am
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                       
OS version:                                           Windows 10 , 10.0, build: 16299 (x64)
Hardware:                                             ASRock, X370 Gaming X
CPU:                                                  AuthenticAMD AMD Ryzen 5 1600X Six-Core Processor 
Logical processors:                                   12
Processor groups:                                     1
RAM:                                                  16316 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   3593 MHz
Measured CPU speed:                                   1 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 



_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   1453,108538
Average measured interrupt to process latency (µs):   9,010572

Highest measured interrupt to DPC latency (µs):       1443,134269
Average measured interrupt to DPC latency (µs):       3,748553


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              32,913999
Driver with highest ISR routine execution time:       Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Highest reported total ISR routine time (%):          0,006574
Driver with highest ISR total time:                   HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Total time spent in ISRs (%)                          0,008006

ISR count (execution time <250 µs):                   189639
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              2152,755914
Driver with highest DPC routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%):          0,055411
Driver with highest DPC total execution time:         dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%)                          0,179589

DPC count (execution time <250 µs):                   1999624
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                20
DPC count (execution time 1000-1999 µs):              1
DPC count (execution time 2000-3999 µs):              1
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count:                 none

Total number of hard pagefaults                       0
Hard pagefault count of hardest hit process:          0
Highest hard pagefault resolution time (µs):          0,0
Total time spent in hard pagefaults (%):              0,0
Number of processes hit:                              0


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       20,393682
CPU 0 ISR highest execution time (µs):                32,913999
CPU 0 ISR total execution time (s):                   0,447754
CPU 0 ISR count:                                      131983
CPU 0 DPC highest execution time (µs):                2152,755914
CPU 0 DPC total execution time (s):                   7,794039
CPU 0 DPC count:                &nbs
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2018 at 12:47am
Originally posted by Lucks0n Lucks0n wrote:

Hey there...

After BIOS update? Try this:
http://forum.asrock.com/forum_posts.asp?TID=8119&title=x370-gaming-k4-bios-460-sound-issues-bf1

Greetings


Top 5 tips to enjoy your 1st gen Ryzen build:

1. Don't update your BIOS above AGESA 1.0.0.6b
2. Don't update your BIOS above AGESA 1.0.0.6b
3. Don't update your BIOS above AGESA 1.0.0.6b
4. Don't update your BIOS above AGESA 1.0.0.6b
5. Hmmm....don't update your BIOS above AGESA 1.0.0.6b...yeah that's it! Clap

Edited by Moba - 23 Mar 2018 at 12:52am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2018 at 11:16pm
If you still have audio problems, I can test Battlefield to see if I can reproduce the issue on my X370 Killer board (I have 3 sound cards). I tested Audition and Cubase with ASIO drivers and everything worked correctly with the limited tracks that I did. Latency issues usually appear very quickly on a DAW. But like I posted, I reverted to an older BIOS with AGESA 1.0.0.6b to get a stable system. YMMV Wink


Edited by Moba - 23 Mar 2018 at 11:20pm
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