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AB350 Gaming-ITX/ac+Athlon950 W-Lan stopping Sys

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cristy6100 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cristy6100 Quote  Post ReplyReply Direct Link To This Post Posted: 21 Mar 2018 at 7:43pm
I can confirm the bug with loosing USB ports and Bristol Ridge, after a random amount of time, USB ports stop working completely until a reboot, but not all of them, they go out in pairs of two, this happens only with Bristol Ridge CPU's not with Ryzen, tested with 2 PSU's and 2 different memory modules, clearly another bios issue.
I can also confirm that switching the WLAN to disable does nothing.

So far WE CANNOT DISABLE SATA/WLAN/LAN. 

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drakrochma View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote drakrochma Quote  Post ReplyReply Direct Link To This Post Posted: 21 Mar 2018 at 7:22pm
I already disabled the WIFI in bios but the WIFI-connection still is shown in Windows.
So, seems like this switch does not work.

If this might help, i tried to collect some more information:
- It seems like the problem gets better the longer the PC is running.
If I start the PC at the morning, it will crash within 15 minutes.
If I just keep it running for hours and then do a hard reset, the Computer will run with ness problems, and a lower chance to crash.

- Once the LAN-connection is lost, i can not start any programm anymore.
I can do a double-click, but nothing will happen.

- If the LAN-connection crashed, somethimes the "Problembehandlung" might help.

- The Mouse-Port only works for maybe 30 seconds, then the mouse still seems to be active as the lights are still on, but I canĀ“t move the cursor anymore.
I have the same problem at the USB3-Port close to the mouse-port.

If there is anything else I can do, just let me know.


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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 21 Mar 2018 at 7:11pm
The Beta BIOS fixes an issue with Wifi for Raven Ridge CPUs (new Ryzen APUs). You are having issues with a Bristol Ridge CPU, I have to wonder if it is related somehow. 

I will pass this info on to my contacts at ASRock. In the mean time, I would just keep the onboard wifi disabled and use a USB wifi adapter. I wish I could help more.


Edited by Xaltar - 21 Mar 2018 at 7:16pm
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drakrochma View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote drakrochma Quote  Post ReplyReply Direct Link To This Post Posted: 21 Mar 2018 at 6:43pm
Hi,

I have  a Asrock AB350 itx-Board and it seems like the W-LAN-module causes HDD-Rite errors.
After the system was running for maybe an hour the harddrive seems to stop wriging data.
I hat a m.2-SSD and a seagate barracuda 2 TB in the system.
Both stopped writing after maybe an hour.
I thought of ahardwarefailure and replaced the ssd with a samsung 960 evo and the hdd with a Toshiba X300.
The error remained.

I did a Bios-Update to 4.51beta.
Still the problem occured.
I deactivated the W-Lan-Module in windows without success.
I disabled the module in Bios and since the I hat no further crashes.

Any Idea how to fix this?

System:

Asrock AB350 itx-ac
Athlon 950
Zotac 1050 ti  itx
2x8GB Adata 3200mhz @ 2133Mhz
Samsung 960 evo 256GB
Toshiba X300 5TB

be quiet! SFX Power 2 300W SFX
Windows 10 pro 64 bit

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