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X399 Asrock Taichi : Win 10 not responsive w

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LeKeiser View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LeKeiser Quote  Post ReplyReply Direct Link To This Post Topic: X399 Asrock Taichi : Win 10 not responsive w
    Posted: 25 Mar 2018 at 7:33pm
Hello,

When a disk is used at 100%, be it a SSD or a "regular" hard disk, I get a lot of lag with the games I launch, even if they are not on the disk that's being heavily used (OverWatch or PUBG). Even the applications I have on the side are slowed down (HandBrake for example).
As soon as the disk isn't used anymore, then the problem disappear.

I'm using Win 10 64 Bits and the Microsoft AHCI driver. I've installed the latest AMD chipsets 18.10b. No RAID anywhere. 
My disks are all SATA of course, Seagates and Crucial/Intel. My OS is on a Samsung 960 NVMe. All the disks are in a peachy condition. 
My tower is very well (too well) ventilated, my TR never goes above 60° under really heavy load. My disks are all well cooled down as well.

Any idea on how to solve this issue?  Help would be greatly appreciated :)
So thanx for your feedback :)
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kerberos_20 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 8:40pm
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LeKeiser View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LeKeiser Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 11:21pm
Thank you for your answer, but I don't have an audio problem, but real lag. Games will stutter, access disks will get slower, as long as a disk, any disk, is used at 100%
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2018 at 2:20am
Did you use a clean install of Windows? I have 6 drives on a far less powerful system than yours and don't have any issues with slowdowns from disk access. Are you sure Windows update is not running in the background (or any game update)?

There's info in this thread about how to install your OS to avoid swap file issues:

http://forum.asrock.com/forum_posts.asp?TID=8178&PN=2&title=win10-is-crashing

You can use Process Hacker to monitor disk access but it might trigger the anti-cheat feature in certain games.

https://processhacker.sourceforge.io/


Edited by Moba - 26 Mar 2018 at 2:29am
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LeKeiser View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LeKeiser Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2018 at 2:31am
Hello,
I have a "clean" install of Windows, I mean it was clean and pure when I installed in with my configuraiton. Since then, November, I did all the Windows updates necessary, and not more. I just updated the AMD chipset drivers and that's it. My system is pretty clean I think. I keep it this way because I don't want to have an unstable computer :)
This is also why I don't use any tricks to make it go faster or... I leave Microsoft and Windows choose what's best for my system. I leave the swap file where it is, the size the OS recommends, and so on. This is the best way to avoid the BSODs so many have when they try to tweak it the wrong way. 
My system is "stable" apart from that little problem. 
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Moba View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2018 at 3:21am
Originally posted by LeKeiser LeKeiser wrote:

Hello,
I have a "clean" install of Windows, I mean it was clean and pure when I installed in with my configuraiton. Since then, November, I did all the Windows updates necessary, and not more. I just updated the AMD chipset drivers and that's it. My system is pretty clean I think. I keep it this way because I don't want to have an unstable computer :)
This is also why I don't use any tricks to make it go faster or... I leave Microsoft and Windows choose what's best for my system. I leave the swap file where it is, the size the OS recommends, and so on. This is the best way to avoid the BSODs so many have when they try to tweak it the wrong way. 
My system is "stable" apart from that little problem. 


So it's a new issue after you updated your OS and the AMD chipset drivers? If so, can you pinpoint after which Windows update the issue appeared (view installed updates)? Also make sure AHCI is used.

If not, have you tried removing the your Samsung 960 NVMe and using another system drive for the OS (you should unplug any extra drives for testing as well)?

It would also be useful to know which programs are accessing your drives when the issue is present (with Process Hacker or something else).
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LeKeiser View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LeKeiser Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2018 at 3:38am
Hello,
No, it's not a new issue. It started a few months ago. I can't tell if it started after a Windows Update (there are so many). But certainly not after an AMD update, I updated the chipset drivers only when there was a new one, and there's been only 3 of them I think since the TRs started to sell. 
I will not remove my NVMe drive. First because I don't see the point, it's not the one being used 100% when the lag starts. Second, I'm not the only one with this problem, we are a few on another forum having the same lag but on different motherboard. We suspect it's either the AHCI driver that Windows is using, but one user has tried the AMD driver and the problem remains, or it has to do with the X399 chipset, which could be the case since we're talking about different motherboards and users having the same problem.
Pretty weird...
The program accessing heavily the drive is NiouzeFire and the program lagging then are games like OverWatch or PUBG on a different drive (SSD) and/or Handbrake/ Vidcoder ripping on a different hard disk.
I have one M2 NVMe system, 2 SSDs and 2 hard disks, and a CD/BD drive. So 5 SATA ports are used and one M2. Crystaldisk reports that everything is A-OK on all drives. 
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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2018 at 3:51am
Check that you Swap File is located on the same drive as your OS install.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Moba Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2018 at 3:56am
Fair enough. Have you unplugged all the other drives except for the OS drive then and is the swap file on that drive?

Does NiouzeFire run in the background while you're using other programs? Encoders and games tend to take all available resources.

Microsoft does release buggy updates and there's very few TR users. If you're sure it worked well before, I would reinstall Windows build 1709 (or whatever build is recommended for the X399), the latest AMD drivers (following all the recommendations for TR) and block all updates until you test your system thoroughly.

Your system should multitask like crazy...it's the whole point of TR Smile
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LeKeiser View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LeKeiser Quote  Post ReplyReply Direct Link To This Post Posted: 26 Mar 2018 at 4:05am
Originally posted by wardog wardog wrote:

Check that you Swap File is located on the same drive as your OS install.

It is. Like I said, I leave Windows decide what goes where and how big it should be. I mean, who knows more about Windows than MS? :)
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