ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - RGB won't change colors anymore!
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

RGB won't change colors anymore!

 Post Reply Post Reply Page  12>
Author
Message
xianhijas View Drop Down
Newbie
Newbie


Joined: 03 May 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote xianhijas Quote  Post ReplyReply Direct Link To This Post Topic: RGB won't change colors anymore!
    Posted: 03 May 2018 at 4:11pm
I had zero issues before with these led pins or led lights.
I was trying to changing the colors of my cpu because I wanted to have a photoshoot with my setup.

The Asrock rgb software is having error from time to time but I don't really mind that. Today I was trying to open it, the error shows up then my computer suddenly restart for a force windows update. When I got back to the windows, the led lights won't change color anymore.

I tried to change the led colors from Bios, still won't work.
I tried restarting the motherboard by changing the CMOS (or force restart bios) in my motherboard with attached and unattached led lights from the led pins. They still won't work. Please help me fix this. This is really frustrating.

I'm 100% sure this cause from the ASROCK rgb software.
Please don't make me regret that I chose this product.

Edited by xianhijas - 03 May 2018 at 4:14pm
Back to Top
JohnM View Drop Down
Groupie
Groupie
Avatar

Joined: 20 Feb 2018
Location: UK
Status: Offline
Points: 267
Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 12:30am
Which motherboard? Did the LEDs light at all? Do you mean that they are stuck on one colour? Did you completely reset the CMOS?
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
Back to Top
xianhijas View Drop Down
Newbie
Newbie


Joined: 03 May 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote xianhijas Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 1:03am

I'm using Asrock AB350 Gaming K4. Yes, they suddenly stuck at one color.

I only used the jumpstart pin, should I remove the battery as well ?
Back to Top
JohnM View Drop Down
Groupie
Groupie
Avatar

Joined: 20 Feb 2018
Location: UK
Status: Offline
Points: 267
Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 1:18am
Here's what I would do to make sure it's fully reset. Shut down. Unplug the power supply from the wall socket. Press the power button for 10 seconds to discharge the capacitors. Move the Clear CMOS link for 30 seconds. You can try removing the lithium battery too. Restore the link. Restore the power. Boot to BIOS. LEDs should default to off. Test.
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
Back to Top
xianhijas View Drop Down
Newbie
Newbie


Joined: 03 May 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote xianhijas Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 1:49am
Hi, I really appreciate for helping me. I just did everything you told me but I still can't change the color.
Back to Top
xianhijas View Drop Down
Newbie
Newbie


Joined: 03 May 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote xianhijas Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 1:56am
Hi, I really appreciate for helping me. I just did everything you told me but I still can't change the color.
Back to Top
JohnM View Drop Down
Groupie
Groupie
Avatar

Joined: 20 Feb 2018
Location: UK
Status: Offline
Points: 267
Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 2:58am
When you first powered up after the reset did the LEDs default to off? Can you turn them on/make them flash? Are the LEDs correctly connected to the header - not offset by one pin? What colour are they stuck on?
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
Back to Top
xianhijas View Drop Down
Newbie
Newbie


Joined: 03 May 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote xianhijas Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 3:27am
Yes it was set to off but the led lights will automatically turn on when I attach it. Just to let you know I dettached the led lights when I reset the CMOS.
I cannot apply effect on it like flash, breathing etc. It just stays static and stuck in one color
Yes the pins are attached correctly.
I also tried to update the latest Bios, still won't work.

It's quite hopeless for me because all these google research, it looks like that I'm the only one has a problem like this.

The color that I stuck with is reddish pink.


I still have its warranty, tomorrow I'll bring it back to the shop but maybe if you have some other solutions that I can still try. I would appreciate it.

Back to Top
JohnM View Drop Down
Groupie
Groupie
Avatar

Joined: 20 Feb 2018
Location: UK
Status: Offline
Points: 267
Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnM Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2018 at 6:50am
It sounds as though the driver circuit has failed. It doesn't seem to be a software issue. I can't think of anything else to try. As you are still within your return window, I suggest you get a replacement.
ASRock Fatal1ty AB350 ITX P4.90, AMD Ryzen 5 2400G, 2x8GB Corsair CMK16GX4M2A2666C16, 250GB Samsung 960EVO, 500GB Samsung 850EVO, 4TB WD Blue, Windows 10 Pro 64, Corsair SF450, Cooler Master Elite 110
Back to Top
earthman99 View Drop Down
Newbie
Newbie
Avatar

Joined: 13 Feb 2021
Location: USA
Status: Offline
Points: 1
Post Options Post Options   Thanks (0) Thanks(0)   Quote earthman99 Quote  Post ReplyReply Direct Link To This Post Posted: 13 Feb 2021 at 10:19am
I have the same problem. My LED strips worked fine initially, but now they're basically stuck on one color. When I try to adjust them with the ASRock software, they barely change.
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.063 seconds.