X370 Taichi - Great hardware, toxic support - ASRock Forums

overclocking board that can't overclock without dropping the memory performance down

This! Same on X370 Fatality Gaming K4.

ASRock Fatal1ty X370 Gaming K4 P3.40
AMD RYZEN 7 1700 @ 4Ghz 1.39v
Noctua NH-D15 "blocks top 1x pci-e"
16GB GSkill Ripjaw V F4-3200C16D-16GVRB @ 2933 14-15-15-15 T1 1.365v
GTX 1080 x2 Sli

Hello , first of all thanks for this explanation . I personnaly own a Fatality AB350ITX and there are similar issues on this board with recent BIOS braking things more than bringing improvements,mediocre OC , PStates not working , mediocre ram compatibility/timings etc etc .

This was my first board from Asrock and definitely the last !

Edited by ALB92 - 12 May 2018 at 7:50am

So guys, I had lived with the ASRock X370 Taichi for a long time now and while it is a great piece of hardware I ask myself what is worth a great board with crap, half working bios that can't save profiles, properly overclock or have timings properly set ?

Every bios release there is a new bug introduced while they still didn't had the bugs from the previous bios release fixed. There are way too many critical problems that are still in the process of being fixed for more than 7 months.

AMD's fault ? I don't think...

1- AMD is not responsible for your BIOS team not being capable of making a functional "Save settings" that can actually save things.

2- AMD is not responsible for your BIOS team missing values and mistype HEX values in your memory timings section under AMD CBS .

3- AMD is not responsible for you producing a overclocking board that can't overclock without dropping the memory performance down to 18%.

4- AMD is not responsible for this board or the exclusive features that ASRock advertised with it that don't work.

5- AMD is not responsible for the problems described here that are still present after so many bios releases and many for far more than half a year.

The board now is half working and we are here, like peasants, hoping they can fix something that they advertised in the product we have paid for.

We are not looking for workarounds and we don't want excuses and specially, we don't want tips from "people" who are always trying to play the "blame user/amd for ASRock boards faults".

All we want is a functional board with decent bios, not this half finished *** bioses ASRock has been feeding this and pretty much all AM4 boards for so long.

Let's get real...It's been more than freaking year now, all the other vendors advanced with the functionality of their boards while ASRock is going backwards.

Go to every ASRock review you see and bomb them with the reality about this and other boards, send e-mails to ASRock support on a daily basis, scream on every place they are discussing the Taichi.

Coherent list of stupidity we have to undergo with the Taichi now:

1- OVERCLOCK

You just can't FREAKING OVERCLOCK with an overclocking board that is more than a year old now because if you do you will let go alot of memory performance. Board is more than a year old.

Bios - 4.40 and up

2-CLOCK GENERATOR

You purchased this ASRock hardware thinking of overclock ? No candy... More than a year later and BCLK overclocking is BROKEN along with any manual overclocking.

Bios 4.40, 4.64, 4.60, 4.70

3-P-STATE Setting/OC ?

You just can't P-state .

Bios 4.40, 4.64, 4.60, 4.70

4-SCALAR ADJUSTMENT

You heard about it on the ASUS thread, wer guys are enjoying everything you miss ??

Yeah, Scalar is a minor thing in the bigger realm of an overclocking board that can't overclock.

This settings has been removed from any bios that came after 4.40. Scalar is still a working "feature" but is hidden and defaulted to "100", or maximum if you prefer.

Bios 4.64, 4.60, 4.70

5-AMD CBS Memory Timings

Lazy work on the adjustments for "Memory Timings" under "AMD CBS". You have HEX numbers, you have missing values, you have mistyped values and ifyour overclock fails, you will net to re-enter everything again as you will on #6.

Bios - Since forever... We are living with these since the introduction of this section... Board is more than a year old.

6-SAVE PROFILE

You don't have a functional way to "Save Profiles" because ASRock bios team decided everything under "Advanced" is useless and not worth their precious time - Overclocking board that can't save overclocking settings like "Core Performance Boost", "Global C-States" and so on... Oh, all your freaking Memory timings that took you 5 minutes to write down because you typed in HEX numbers ( tx ASRock ) ??? Guess what happens if your memory overclock fails ??? Yes, you will need to type those nice HEX numbers again since you can't save profiles and this board is more than a year old !!

Ryzen Gen2 issues

1- Memory Stability

You just got a brand new 2nd gen ryzen with that improved IMC and is trying to push your memory a little more ??? No candy, actually you may need to push it down. I had 3600 now I do 3466.

Bios 4.40 and up.

Bellow you will see images on wer I tried, with my broken English, to point some of the crucial problems this bios board has.

Edited by vpz - 13 May 2018 at 10:06am

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139	Posted: 13 May 2018 at 1:35am
	just to point out if running first gen ryzen cpu ,installing later 4x bios will not give any benefit stick to the versions 3x
	[url=https://valid.x86.fr/jpg250][/url] 3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

chainsaw Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 May 2017 Status: Offline Points: 95	Posted: 13 May 2018 at 12:43am
	overclocking board that can't overclock without dropping the memory performance down This! Same on X370 Fatality Gaming K4.
	ASRock Fatal1ty X370 Gaming K4 P3.40 AMD RYZEN 7 1700 @ 4Ghz 1.39v Noctua NH-D15 "blocks top 1x pci-e" 16GB GSkill Ripjaw V F4-3200C16D-16GVRB @ 2933 14-15-15-15 T1 1.365v GTX 1080 x2 Sli

lowdog Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 16 Apr 2017 Location: Australia Status: Offline Points: 194	Posted: 12 May 2018 at 9:37am
	Agree fully, clowns need to learn how to make a decent bios. X399 Fat Pro hasn't had a bios update for 5 months and the current bios can't even clock the ram properly @ XMP with Samsung b-die modules FFS while most other vendors board do it with ease because their bios work!!! Fat Pro X370 is in the same boat, I won't move up past bios 3.00 and 1800X on that board because of all the nightmares I'm hearing about with updated bios for Ryzen 2000 cpu's and memory compatibility and performance actually going down when it should be going up FFS!!!!! Good hardware craaaaaaaaap bios and craaaaaap bios support, probably a first time last time case of purchasing an Asrock motherboard for me.....back to Asus next time as at least the good hardware is most often allowed to shine because of constant and decent bios support by the engineers. OH! and did I say FFS!!! get it together ASRock FFS!!! Edited by lowdog - 12 May 2018 at 9:47am
	X399 Fat Pro Gaming bios 3.10 - TR4 1900X - 64GB G-SKILL TridentZ F4-3200C14Q-64GTZ @ 3133MHz - Vega 64 AIO with EK block - WC Custom loop - 1500W Silverstone PSU - yay

ALB92 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2018 Status: Offline Points: 14	Posted: 12 May 2018 at 7:37am
	Hello , first of all thanks for this explanation . I personnaly own a Fatality AB350ITX and there are similar issues on this board with recent BIOS braking things more than bringing improvements,mediocre OC , PStates not working , mediocre ram compatibility/timings etc etc . This was my first board from Asrock and definitely the last ! Edited by ALB92 - 12 May 2018 at 7:50am

Zendal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Feb 2018 Status: Offline Points: 4	Posted: 12 May 2018 at 5:27am
	Amen

vpz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 May 2017 Status: Offline Points: 17	Posted: 12 May 2018 at 4:47am
	So guys, I had lived with the ASRock X370 Taichi for a long time now and while it is a great piece of hardware I ask myself what is worth a great board with crap, half working bios that can't save profiles, properly overclock or have timings properly set ? Every bios release there is a new bug introduced while they still didn't had the bugs from the previous bios release fixed. There are way too many critical problems that are still in the process of being fixed for more than 7 months. AMD's fault ? I don't think... 1- AMD is not responsible for your BIOS team not being capable of making a functional "Save settings" that can actually save things. 2- AMD is not responsible for your BIOS team missing values and mistype HEX values in your memory timings section under AMD CBS . 3- AMD is not responsible for you producing a overclocking board that can't overclock without dropping the memory performance down to 18%. 4- AMD is not responsible for this board or the exclusive features that ASRock advertised with it that don't work. 5- AMD is not responsible for the problems described here that are still present after so many bios releases and many for far more than half a year. The board now is half working and we are here, like peasants, hoping they can fix something that they advertised in the product we have paid for. We are not looking for workarounds and we don't want excuses and specially, we don't want tips from "people" who are always trying to play the "blame user/amd for ASRock boards faults". All we want is a functional board with decent bios, not this half finished * bioses ASRock has been feeding this and pretty much all AM4 boards for so long. Let's get real...It's been more than freaking year now, all the other vendors advanced with the functionality of their boards while ASRock is going backwards. Go to every ASRock review you see and bomb them with the reality about this and other boards, send e-mails to ASRock support on a daily basis, scream on every place they are discussing the Taichi. Coherent list of stupidity we have to undergo with the Taichi now: 1- OVERCLOCK You just can't FREAKING OVERCLOCK with an overclocking board that is more than a year old now because if you do you will let go alot of memory performance. Board is more than a year old. Bios - 4.40 and up 2-CLOCK GENERATOR You purchased this ASRock hardware thinking of overclock ? No candy... More than a year later and BCLK overclocking is BROKEN along with any manual overclocking. Bios 4.40, 4.64, 4.60, 4.70 3-P-STATE Setting/OC ? You just can't P-state . Bios 4.40, 4.64, 4.60, 4.70 4-SCALAR ADJUSTMENT You heard about it on the ASUS thread, wer guys are enjoying everything you miss ?? Yeah, Scalar is a minor thing in the bigger realm of an overclocking board that can't overclock. This settings has been removed from any bios that came after 4.40. Scalar is still a working "feature" but is hidden and defaulted to "100", or maximum if you prefer. Bios 4.64, 4.60, 4.70 5-AMD CBS Memory Timings Lazy work on the adjustments for "Memory Timings" under "AMD CBS". You have HEX numbers, you have missing values, you have mistyped values and ifyour overclock fails, you will net to re-enter everything again as you will on #6. Bios - Since forever... We are living with these since the introduction of this section... Board is more than a year old. 6-SAVE PROFILE You don't have a functional way to "Save Profiles" because ASRock bios team decided everything under "Advanced" is useless and not worth their precious time - Overclocking board that can't save overclocking settings like "Core Performance Boost", "Global C-States" and so on... Oh, all your freaking Memory timings that took you 5 minutes to write down because you typed in HEX numbers ( tx ASRock ) ??? Guess what happens if your memory overclock fails ??? Yes, you will need to type those nice HEX numbers again since you can't save profiles and this board is more than a year old !! Ryzen Gen2 issues 1- Memory Stability** You just got a brand new 2nd gen ryzen with that improved IMC and is trying to push your memory a little more ??? No candy, actually you may need to push it down. I had 3600 now I do 3466. Bios 4.40 and up. Bellow you will see images on wer I tried, with my broken English, to point some of the crucial problems this bios board has. Edited by vpz - 13 May 2018 at 10:06am