External HDD not working on USB 3 (Taichi x399)

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   My external WD Elements drive will not spin-up or be recognized by Windows when plugged into any of the USB 3 ports. Only case-mounted USB 2 seem to work (but not the case-mounted 3.0). My mouse and keyboard work in the 3.0 ports, but I suspect they have different power requirements. The hdd does have it's own power supply.
I've installed the most recent AMD drivers.. I don't see any USB drivers for the mobo on ASRock website, only the All-in-one.. Should I try that?

Any suggestions?

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mishkin275 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Aug 2018 Status: Offline Points: 4	Post Options Post Reply Quote mishkin275 Report Post Thanks(0) Quote Reply Topic: External HDD not working on USB 3 (Taichi x399) Posted: 02 Aug 2018 at 12:57am
	My external WD Elements drive will not spin-up or be recognized by Windows when plugged into any of the USB 3 ports. Only case-mounted USB 2 seem to work (but not the case-mounted 3.0). My mouse and keyboard work in the 3.0 ports, but I suspect they have different power requirements. The hdd does have it's own power supply. I've installed the most recent AMD drivers.. I don't see any USB drivers for the mobo on ASRock website, only the All-in-one.. Should I try that? Any suggestions?

mishkin275 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Aug 2018 Status: Offline Points: 4	Post Options Post Reply Quote mishkin275 Report Post Thanks(0) Quote Reply Posted: 02 Aug 2018 at 11:00pm
	Nevermind I fixed the problem! All my fault- had a bad cable. Swapped it out and the 3.0 is working now.