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Problem with Deskmini 310 build

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G7142h01 View Drop Down
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    Posted: 13 Aug 2018 at 11:48pm
I have the following components in my build:
Deskmini 310
Crucial  DDR4 SODIMM 2x8gb 2666
Samsung 970 Evo 500gb M.2

The problem:
Installing Windows went fine.
Than i installed the necessary drivers from the Asrock support site. (lan, chipset,vga etc.)
Than installing other software ( Adobe Photoshop and Lightroom)

When using the system it sometimes will not boot and it sticks on the turning circle., not always .After three attempts it will start in recovery mode. But boot recovery or systemrestore will not work. Even starting in safe mode will not have succes.
If i install windows again it will work again for a short moment and it has the same problem.

Do i have incompatability issues? Any suggestions? SSD problem?
I already updated the bios firmware from the asrock site.


Edited by G7142h01 - 13 Aug 2018 at 11:49pm
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espitech View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote espitech Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2018 at 7:18am
Hi G7142h01,

I have the same problem. I just posted it under Forum Home > Technical Support > HTPC&Gaming Barebone&Others >  Deskmini 310 hangs on power up/down
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fadsarmy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote fadsarmy Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2018 at 3:57am
Did you solve the problem?
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espitech View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote espitech Quote  Post ReplyReply Direct Link To This Post Posted: 11 Sep 2018 at 5:47am
Actually no. I returned the Deskmini and bought a different Mini ITX Board and case. I assembled all the other components I bought (CPU, RAM, SSD) and it's working like a charm.
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fabio c View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote fabio c Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2023 at 8:05pm
ho un deskmini A310M stx nuovo cosi configurato:
CPU : INTEL i5 9400T 1.80 ghz 35W
Sodimm : CRUCIAL 32gb 2400 Ghz
SSD m2 : Kingstone 500GB
Montato tutto il mini non parte mi da assenza segnale video.
Ho effettuato vari test su ram e ssd e funzionano su altro Deskmini.
Potrebbe essere la porta hdmi o la cpu?
Qualcuno ha consigli da darmi?
grazie a tutti.
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