BMC isn't working at all (C2550D4I)

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   Using Microsoft Edge worked for me - thanks for the tip! 

I tried twice using Google Chrome to update the firmware and it never got past the 'Uploading...' step.

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sydneyshan Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13 Feb 2023 Status: Offline Points: 15	Post Options Post Reply Quote sydneyshan Report Post Thanks(0) Quote Reply Topic: BMC isn't working at all (C2550D4I) Posted: 13 Feb 2023 at 10:47am
	Using Microsoft Edge worked for me - thanks for the tip! I tried twice using Google Chrome to update the firmware and it never got past the 'Uploading...' step.

hhumas Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2023 Location: Islamabad Status: Offline Points: 15	Post Options Post Reply Quote hhumas Report Post Thanks(0) Quote Reply Posted: 15 Jan 2023 at 11:13pm
	worked for me , updated bmc to .35

smschulz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Feb 2017 Location: Houston, TX USA Status: Offline Points: 21	Post Options Post Reply Quote smschulz Report Post Thanks(0) Quote Reply Posted: 07 Jan 2022 at 2:33am
	The issue is Java related compatibility. I used IE11 and worked fine.

rfc1920 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Oct 2021 Location: USA Status: Offline Points: 45	Post Options Post Reply Quote rfc1920 Report Post Thanks(0) Quote Reply Posted: 11 Oct 2021 at 8:36pm
	By the way, this also helps with editing users and other things that require a popup window.

rfc1920 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Oct 2021 Location: USA Status: Offline Points: 45	Post Options Post Reply Quote rfc1920 Report Post Thanks(1) Quote Reply Posted: 11 Oct 2021 at 8:35pm
	You can do the same in Firefox as well, btw. But, thank you for the Chrome fix! 1. F12 for developer tools. 2. Select Storage. 3. Select Cookies. 4. Select the hostname/ip of your BMC. 5. Click the + sign upper right. 6. Replace the random string they create with WebServer. Enjoy!

gurjeet Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2021 Status: Offline Points: 15	Post Options Post Reply Quote gurjeet Report Post Thanks(0) Quote Reply Posted: 22 Mar 2021 at 11:40am
	I tried the method documented by @inpersonnate and it worked flawlessly! I had to use Chrome, which was difficult choice, but was much better than having to find Internet Explorer for my OS. Thank you @inpersonnate! BTW, I'd love to know how you discovered that creating that cookie would solve it.
	https://gurjeet.singh.im

gondorhasnoking Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Oct 2020 Status: Offline Points: 1	Post Options Post Reply Quote gondorhasnoking Report Post Thanks(0) Quote Reply Posted: 06 Oct 2020 at 10:32pm
	Registered to warn people to actually use Internet Explorer, like they do in the ASRock guide. I had previously used Chrome and the Upload Firmware form would not display. After that I tried Firefox, it was the same as Chrome(no Firmware upload form). As far as I've been able to gather from my own testing. There is a 15 minutes timeout after a failed firmware update process. So, a little patience is in order. After 15 minutes reload the page and you won't get the error page stating that the device is in firmware upload mode and you will get the login page instead. If that doesn't work for you and you don't mind tinkering with Rufus, FreeDOS, socflash, the firmware image and a usb drive. Then I guess you could go that route instead. Links: [URL=https://www.asrockrack.com/support/faq.asp?id=6]BMC update procedure via IPMI interface[/URL] Links for alternate method: [URL=https://rufus.ie/]Rufus[/URL] [URL=https://www.freedos.org/download/]FreeDOS[/URL] [URL=https://www.asrockrack.com/support/faq.asp?id=37]socflash[/URL]

inpersonnate Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Sep 2019 Status: Offline Points: 16	Post Options Post Reply Quote inpersonnate Report Post Thanks(1) Quote Reply Posted: 18 Sep 2019 at 3:23am
	I was getting stuck on "uploading firmware image". For others who may have issues, here's what I did in Chrome... 1. Log in to BMC 2. Open Chrome Dev Tools 3. Switch to Application tab. Expand "Cookies" and click the appropriate domain name for your server. 4. At the end of the existing cookie list, double click the empty spot. Enter "WebServer" under name. Should be good to go now.

lvlua704 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05 Oct 2018 Status: Offline Points: 1	Post Options Post Reply Quote lvlua704 Report Post Thanks(0) Quote Reply Posted: 05 Oct 2018 at 2:53am
	I got the same issue. I thought it was the motherboard and ordered another one, but same result. I wish Asrock would address this issue.

woepthydoo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Sep 2018 Status: Offline Points: 1	Post Options Post Reply Quote woepthydoo Report Post Thanks(0) Quote Reply Posted: 01 Sep 2018 at 6:34am
	i have the same problem. my solution removing the powerplug from the wall, after shutting down! restart and use a different browser for IPMI! Chrome didn't work, but firefox is currently updating the BMC.