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USB 3 FRONT PORTS NOT WORKING.

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Jeff Garry View Drop Down
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Joined: 06 May 2015
Location: Darlington, UK
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    Posted: 06 May 2015 at 7:00pm
I recently had an ASROCK H61M-DG3/USB3 motherboard fitted into my not so old (18 months) HP Pavilion 500-081ea PC & even though the original HP USB 3 ports are connected to my new motherboard they do not work.  All the USB settings in the BIOS are enabled & the correct USB drivers are installed in 'Device Manager' with no conflicts I still cannot use the two front USB 3 ports.
 
Any help to diagnose this problem would be very much appreciated, as HP are useless!Angry
 
ASROCK Motherboard:-
 
HP Motherboard:-
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