USB to Ethernet Adapter breaks on A520M-itx/ac

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   I recently built a new computer with the A520M/itx-ac board and a 5600g. It also has an intel arc 380.

I am trying to use a 2.5Gbps ethernet adapter, but if I let it autonegotiate its speed (to 2.5Gbps) then no traffic passes through and it continually resets.

I have 3 of these adapters and it happens to all three. All three work in my other devices. 

If I set the interface to 1Gbps, it works fine. Any ideas what this could be? Power delivery issue? USB incompatibility? I've tried every usb port, both C and A, and they all fail in this manner.

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crayio Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 May 2024 Status: Offline Points: 20	Post Options Post Reply Quote crayio Report Post Thanks(0) Quote Reply Topic: USB to Ethernet Adapter breaks on A520M-itx/ac Posted: 12 May 2024 at 4:52pm
	I recently built a new computer with the A520M/itx-ac board and a 5600g. It also has an intel arc 380. I am trying to use a 2.5Gbps ethernet adapter, but if I let it autonegotiate its speed (to 2.5Gbps) then no traffic passes through and it continually resets. I have 3 of these adapters and it happens to all three. All three work in my other devices. If I set the interface to 1Gbps, it works fine. Any ideas what this could be? Power delivery issue? USB incompatibility? I've tried every usb port, both C and A, and they all fail in this manner.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 22943	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 12 May 2024 at 5:52pm
	I would open a ticket with ASRock Tech Support and include a link to your thread here. https://tw.asrock.com/events/tsd.asp I am assuming you are using a USB ethernet adapter? If you could include the model/s of your devices that should help ASRock's support staff to track down the issue.