X370 Killer SLI System Will Not Turn Off After Win |
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Baiji
Newbie Joined: 10 Nov 2017 Status: Offline Points: 16 |
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Posted: 20 Aug 2018 at 12:06pm |
ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Dear Baiji, Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please enter the BIOS setup and load BIOS default via [F9] key to verify. (Make sure no Windows update is working after shutdown the system) 2. Please refer to the steps below to adjust the system shutdown behavior to S5: Step 1. In Control Panel>Power Options, please click the Choose what the power buttons do Step 2. Un-check Turn on fast startup (recommended) box Step 3. Click Save Settings 3. Please install bare bone devices CPU, one stick memory, VGA card, system disk to check if system can shut down properly. 4. If possible, please re-install OS to verify the OS environment. Thanks! All the best, ASRock TSD |
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