Having trouble with enabling TPM 2.0

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   My friend is having trouble with enabling TPM 2.0 or at least having windows recognize it. They're getting the "compatible tpm cannot be found" in tpm.msc, when ftpm amd thing is on in their bios with secure boot and GPT disk. Secure boot is showing as enabled in their system information. One thing i found is that their CPU is a Ryzen 5 2600 pinnacle type CPU and they are on a 2.9 version of their bios which says on the AsRock website that "*ASRock do NOT recommend updating this BIOS if Pinnacle, Raven or Summit Ridge CPU is being used on your system." Would that be the reason of the fault? Should I tell them to downgrade/is that even possible? I was looking at another post on here about pinnacle CPUs on bios versions that don't "recommend" it and it seems they didn't have any problems, but I'm wondering if this would be one of those niche problems that could happen. They are on BIOS Version 2.9 and have a ASROCK B450M Steel Legend board.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
SlprStim Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 hours 35 minutes ago Status: Offline Points: 20	Post Options Post Reply Quote SlprStim Report Post Thanks(0) Quote Reply Topic: Having trouble with enabling TPM 2.0 Posted: 12 hours 34 minutes ago at 6:46am
	My friend is having trouble with enabling TPM 2.0 or at least having windows recognize it. They're getting the "compatible tpm cannot be found" in tpm.msc, when ftpm amd thing is on in their bios with secure boot and GPT disk. Secure boot is showing as enabled in their system information. One thing i found is that their CPU is a Ryzen 5 2600 pinnacle type CPU and they are on a 2.9 version of their bios which says on the AsRock website that "*ASRock do NOT recommend updating this BIOS if Pinnacle, Raven or Summit Ridge CPU is being used on your system." Would that be the reason of the fault? Should I tell them to downgrade/is that even possible? I was looking at another post on here about pinnacle CPUs on bios versions that don't "recommend" it and it seems they didn't have any problems, but I'm wondering if this would be one of those niche problems that could happen. They are on BIOS Version 2.9 and have a ASROCK B450M Steel Legend board.