Assistance with GPU issue

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I hope that everyone had a very happy Christmas

I purchased some components for my son for Christmas to upgrade his computer.
- Motherboard - ASRock Fatal1ty Z170 Gaming K4/D3
- GPU - GeForce GTX 1060
- RAM - 2 x 4 GByte Hyerx Fury DDR3 and 2 x 8 GByte Hyperx Fury DDR3
- Corsair AIO 120mm Cooling
- 3 x 140mm Case Fans
- 1 x SSD - 250 Gbyte
- 1 x SSD - 1Tbyte
- 1 x SATA HDD - 1 Tbyte

Everything works well - except the GPU will not run - it works fine with a 2 GB GTX660 but will not fire up with either an RX570 (8Gb) or the GTX 1060.

I am not sure if it is a BIOS issue - as the BIOS was set to have even turned off the On-Board LAN and Sound Card. I am also not sure if it is a Legacy issue as Windows 10 is set up as Legacy (due to retaining an older copy), however - I am not even seeing the BIOS post when the Computer is powered up.

Any advice/help would be appreciated. I know enough about the MoBo to get into trouble - so please (if you can) ELI5 - It is frustrating my son and me

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Sainter_Dad Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Jan 2021 Location: Skye Status: Offline Points: 6	Post Options Post Reply Quote Sainter_Dad Report Post Thanks(0) Quote Reply Topic: Assistance with GPU issue Posted: 02 Jan 2021 at 4:36am
	I hope that everyone had a very happy Christmas I purchased some components for my son for Christmas to upgrade his computer. - Motherboard - ASRock Fatal1ty Z170 Gaming K4/D3 - GPU - GeForce GTX 1060 - RAM - 2 x 4 GByte Hyerx Fury DDR3 and 2 x 8 GByte Hyperx Fury DDR3 - Corsair AIO 120mm Cooling - 3 x 140mm Case Fans - 1 x SSD - 250 Gbyte - 1 x SSD - 1Tbyte - 1 x SATA HDD - 1 Tbyte Everything works well - except the GPU will not run - it works fine with a 2 GB GTX660 but will not fire up with either an RX570 (8Gb) or the GTX 1060. I am not sure if it is a BIOS issue - as the BIOS was set to have even turned off the On-Board LAN and Sound Card. I am also not sure if it is a Legacy issue as Windows 10 is set up as Legacy (due to retaining an older copy), however - I am not even seeing the BIOS post when the Computer is powered up. Any advice/help would be appreciated. I know enough about the MoBo to get into trouble - so please (if you can) ELI5 - It is frustrating my son and me

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24518	Post Options Post Reply Quote Xaltar Report Post Thanks(1) Quote Reply Posted: 02 Jan 2021 at 4:46am
	What is the power supply? It looks like you may not be getting enough power for the more power hungry cards. Merry Christmas and Happy New Year to you too ;) Edited by Xaltar - 02 Jan 2021 at 4:47am


Sainter_Dad Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Jan 2021 Location: Skye Status: Offline Points: 6	Post Options Post Reply Quote Sainter_Dad Report Post Thanks(0) Quote Reply Posted: 02 Jan 2021 at 4:55am
	Thanks Xaltar I have tried 2 PSUs - Corsair Vengeance 650M 650W 80+ Silver; and - Cooler Master MWE White 650W I have done the checks and apparently, 650W is ample for the system. I have also stripped it down to just one RAM stick - removed ALL non vital periperals (inc SSD and HDD)

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24518	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 02 Jan 2021 at 5:59am
	Very odd, did you try it in a different PCIe slot and with different display outputs? It's also worth trying other display cables, it could be your HDMI cable isn't compatible with the newer standard. Edited by Xaltar - 02 Jan 2021 at 6:07am


Sainter_Dad Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Jan 2021 Location: Skye Status: Offline Points: 6	Post Options Post Reply Quote Sainter_Dad Report Post Thanks(0) Quote Reply Posted: 02 Jan 2021 at 7:07am
	Tried: - Different PCIe slots; - Different Cables; - Resetting BIOS; - Adding the newer card to the second PCI slot None of this worked.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24518	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 02 Jan 2021 at 5:39pm
	This is probably a stupid question but I have to ask, are you connecting the PCIe power to the newer cards? What exactly happens when you have one of these cards installed and you power on the system, does it try to boot (without display) or halt with no activity other than fans? Also, are the cards seating properly into the slot? They may have a slightly thicker PCB and not be fully seating in the new board with it's tight slots.


Sainter_Dad Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Jan 2021 Location: Skye Status: Offline Points: 6	Post Options Post Reply Quote Sainter_Dad Report Post Thanks(0) Quote Reply Posted: 03 Jan 2021 at 2:29pm
	LOL - yes - the 8 pin PCIe is connected and the cards are seated properly. It seems to boot - because when I do a hard shut down (holding the power button for 3 seconds) it often comes back with repairing/checking the Windows install - so I figure it is getting to that stage and not liking the shutdown.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24518	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 03 Jan 2021 at 6:04pm
	So the issue is you are not getting a display, not necessarily that the cards are not working. Typically the system will halt if there is no GPU detected but in your case the CPU should be providing an iGPU so try hooking up your display cable to the motherboard display outputs, with the new GPU installed. See if maybe it is just prioritizing the onboard for some reason.