X570 Steel Legend don't boot dual channel memory

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   Yeah, unfortunatelly I feel the same. But I give one last shot and test it with another PSU 850W with all 8+4 power pins connected. I read at a couple of places that others had issues with Ryzen 9 3900X when only 8 pins were connected.

https://www.evga.com/products/product.aspx?pn=220-p2-0850-x1

Others also wrote that the video card installed in PCIE slot 4 caused them trouble. However I also purchased a too big cooler that blocks PCIE slot 1. (BE QUIET! Dark Rock 4)

But is there of a way to get proof of actual hardware failure?
I want to try every option before going down the hole of RMA. Because the PC is stable when I do not install the memory to work in dual channel.

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TheDagi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2020 Location: Hungary Status: Offline Points: 8	Post Options Post Reply Quote TheDagi Report Post Thanks(0) Quote Reply Posted: 13 May 2020 at 5:29am
	Yeah, unfortunatelly I feel the same. But I give one last shot and test it with another PSU 850W with all 8+4 power pins connected. I read at a couple of places that others had issues with Ryzen 9 3900X when only 8 pins were connected. https://www.evga.com/products/product.aspx?pn=220-p2-0850-x1 Others also wrote that the video card installed in PCIE slot 4 caused them trouble. However I also purchased a too big cooler that blocks PCIE slot 1. (BE QUIET! Dark Rock 4) But is there of a way to get proof of actual hardware failure? I want to try every option before going down the hole of RMA. Because the PC is stable when I do not install the memory to work in dual channel.

Synapse Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Dec 2019 Status: Offline Points: 62	Post Options Post Reply Quote Synapse Report Post Thanks(0) Quote Reply Posted: 13 May 2020 at 5:37am
	Try anther memory kit if you can. Maybe it's the memory that's buggy, not the board.

JorisTheWise Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Jun 2020 Location: Netherlands Status: Offline Points: 2	Post Options Post Reply Quote JorisTheWise Report Post Thanks(0) Quote Reply Posted: 12 Jun 2020 at 2:01am
	Phew, so I am not the only one with this problem. When I place both memory dimms in the first to or the last two slots there is no problem. When I try any dual channel configuration it just gives the memory training error. I did not use any overclocking options, did not even select the 3200 speed yet, just kept it on default for a while. Could the board really be broken?

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 24518	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 12 Jun 2020 at 3:45am
	With this kind of thing I have noted that it tends to either be the RAM, not compatible or the CPU has a defective memory controller. If you search the forums you will see other threads where forum members tried multiple boards, different RAM and even different board manufacturers, only to discover it was the CPU itself that was the issue. When memory controllers were integrated into the motherboard these issues typically were caused by a faulty board but these days the memory controller is integrated into the CPU (IMC) and the CPU is by far the more common cause of RAM related issues like this. I don't mean memory compatibility, that can be improved with BIOS updates etc but when dual channel doesn't work it's either the CPU, bad RAM or the RAM isn't fully inserted into the slot. Make sure the RAM is all the way seated in slots A2 and B2, it may work fine in single channel but not in dual if one side is not properly seated.


JorisTheWise Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Jun 2020 Location: Netherlands Status: Offline Points: 2	Post Options Post Reply Quote JorisTheWise Report Post Thanks(0) Quote Reply Posted: 12 Jun 2020 at 3:54am
	Thanks for the advice, I think I will order just in case a new set of ram. (if the new set works it means I have more ram) and if that did not fix the problem I guess the problem will be the CPU or the board and I will still have more ram when I replace the CPU and MOBO at the end of the year.