B550 Phantom Gaming 4 - won't shut down£

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Brand-new build - all new parts.  

B550 Phantom Gaming 4
Ryzen 5 5500GT
16Gb RAM
2 1Tb M.2 SSDs in RAID 1

Everything went together fine...Win11 installed fine.  Installed latest AMD drivers, all devices recognized, Windows updates came down...all fine.

But - when I shut the machine down, it will go through the motions and turn off the video - but the fans keep spinning and it never actually shuts off.  Repeated many times.  Only way to actually shut it off is to hold the power button down.

Anyone have any thoughts on this?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Motoman Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 6 hours 8 minutes ago Status: Offline Points: 20	Post Options Post Reply Quote Motoman Report Post Thanks(0) Quote Reply Topic: B550 Phantom Gaming 4 - won't shut down£ Posted: 6 hours 5 minutes ago at 12:45pm
	Brand-new build - all new parts. B550 Phantom Gaming 4 Ryzen 5 5500GT 16Gb RAM 2 1Tb M.2 SSDs in RAID 1 Everything went together fine...Win11 installed fine. Installed latest AMD drivers, all devices recognized, Windows updates came down...all fine. But - when I shut the machine down, it will go through the motions and turn off the video - but the fans keep spinning and it never actually shuts off. Repeated many times. Only way to actually shut it off is to hold the power button down. Anyone have any thoughts on this?