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6900 XT Phantom Gaming no fan RGB |
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Michel 
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Joined: 11 Feb 2021 Status: Offline Points: 4 |
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 Topic: 6900 XT Phantom Gaming no fan RGBPosted: 11 Feb 2021 at 11:04pm |
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Hi all,
On the GPU, the front RGB is running (with text Phantom Gaming), but the fan will not light up. Installed the latest Polychrome SYNC ver:1.0.14. On the software the top side, front covers and the ARGB pin-header is selectable. The Fan and Backplate is greyed out, and cannot be selected. Installed the 6900 XT with the latest AMD drivers. No RGB software on my PC, except the Polychrome. Is there a way to make the fan RGB working? TIA |
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Michel
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Joined: 11 Feb 2021 Status: Offline Points: 4 |
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Posted: 16 Feb 2021 at 1:03am |
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Oke,
A bump after 4 days. Why is the fan greyed out on the software? And why is the front cover enabled as there is no front cover RGB on this GPU?  Specs: MSI B550 Tomahawk AMD 5800X 16 GB G-skill 16CL Fractal Design ION+ 860W Platinum (3 seperate power cables installed on GPU Windows 10 20H2 latest updates installed |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8727 |
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Posted: 03 Mar 2021 at 12:31pm |
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Dear Michel,
Thank you for choosing ASRock. Regarding your case, we have release a new Polychrome SYNC to fix this. Please download the latest Polychrome SYNC 1.0.15 from ASRock site. http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%206900%20XT%20Phantom%20Gaming%20D%2016G%20OC/#Download Thank you! Yours truly, ASRock TSD |
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