asrock x570m pro4: BIOS 5.50 no more W11 shutdown

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   Hi,

I have been using the asrock x570 pro 4 board with a AMD Ryzen 5 3600 for a couple of year and am very happy with it.

As I am considering upgrading my CPU to a 5700X3D, I've recently updated my BIOS to version 5.50. Everything seems to work fine (with my current/old Ryzen 5 3600) - except that the Windows Shutdown no longer works (i.e., the motherboard does a restart instead of a shutdown). This was not an issue with the old BIOS version (unfortunately I don't know what version I've upgraded from).

Everything else is working flawlessly. Any suggestions if this is a BIOS configuration issue? 

Thank you very much,

teq

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teq139 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Oct 2024 Status: Offline Points: 35	Post Options Post Reply Quote teq139 Report Post Thanks(0) Quote Reply Topic: asrock x570m pro4: BIOS 5.50 no more W11 shutdown Posted: 15 Oct 2024 at 12:01am
	Hi, I have been using the asrock x570 pro 4 board with a AMD Ryzen 5 3600 for a couple of year and am very happy with it. As I am considering upgrading my CPU to a 5700X3D, I've recently updated my BIOS to version 5.50. Everything seems to work fine (with my current/old Ryzen 5 3600) - except that the Windows Shutdown no longer works (i.e., the motherboard does a restart instead of a shutdown). This was not an issue with the old BIOS version (unfortunately I don't know what version I've upgraded from). Everything else is working flawlessly. Any suggestions if this is a BIOS configuration issue? Thank you very much, teq

teq139 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Oct 2024 Status: Offline Points: 35	Post Options Post Reply Quote teq139 Report Post Thanks(0) Quote Reply Posted: 19 Oct 2024 at 7:55pm
	Well, I've downgraded again to from BIOS version 5.50 to 3.60 and the problem has disappeared (Windows shutdown works again). So this obviously seems to be a bug in 5.50. How / where can I report this and hopefully get it fixed? Thank you and best regads, teq