x870e Taichi Completely Non Functional Bluetooth

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   I'm at my wit's end after days of troubleshooting the completely non-functional Bluetooth with the provided Mediatek RZ717 antenna. I have downloaded every driver on Asrock's site, tried uninstalling/reinstalling drivers, resetting Bios, unplugging PC from wall, etc. The only solution currently is to use a cheap USB Bluetooth dongle, which works instantly when plugged in, but has severely limited range.

When I unplug the USB dongle it's as if Bluetooth completely disappears from the PC - the slider to turn it on/off disappears from Settings and under "Device Manager" the Bluetooth field vanishes from the menu entirely. I've seen no talk of this issue from anyone else, so I doubt it's a driver or Bios issue. Did I just get a faulty board and/or antenna? Getting close to returning the board if I am unable to find a solution as I use Bluetooth all the time. 

I should add that the Wifi works completely fine with said antenna (yes, it's screwed in correctly) and this is a brand new PC build with Win 11. And yes, the on board Bluetooth is enabled in Bios. Any help would be appreciated.  

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Thunderhead Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Nov 2024 Status: Offline Points: 20	Post Options Post Reply Quote Thunderhead Report Post Thanks(0) Quote Reply Topic: x870e Taichi Completely Non Functional Bluetooth Posted: 24 Nov 2024 at 11:16pm
	I'm at my wit's end after days of troubleshooting the completely non-functional Bluetooth with the provided Mediatek RZ717 antenna. I have downloaded every driver on Asrock's site, tried uninstalling/reinstalling drivers, resetting Bios, unplugging PC from wall, etc. The only solution currently is to use a cheap USB Bluetooth dongle, which works instantly when plugged in, but has severely limited range. When I unplug the USB dongle it's as if Bluetooth completely disappears from the PC - the slider to turn it on/off disappears from Settings and under "Device Manager" the Bluetooth field vanishes from the menu entirely. I've seen no talk of this issue from anyone else, so I doubt it's a driver or Bios issue. Did I just get a faulty board and/or antenna? Getting close to returning the board if I am unable to find a solution as I use Bluetooth all the time. I should add that the Wifi works completely fine with said antenna (yes, it's screwed in correctly) and this is a brand new PC build with Win 11. And yes, the on board Bluetooth is enabled in Bios. Any help would be appreciated.