ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Error Code 19
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Error Code 19

 Post Reply Post Reply
Author
Message
Wolfdale View Drop Down
Newbie
Newbie
Avatar

Joined: 26 May 2016
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote Wolfdale Quote  Post ReplyReply Direct Link To This Post Topic: Error Code 19
    Posted: 26 May 2016 at 1:27am
Hi there,

i received the AsRock Fatal1ty X99X Killer today but it doesnt seem to work. I always get the Error 19. It says: "Pre-Memory Southbridge initialization started".
I have no idea what to do to be honest, i tried using different memory configurations and i also used a single Dimm but it didnt work aswell.
The Chip and Memory work in different systems.

The used hardware:
Intel Xeon E5 2680v4,
AsRock X99X Killer,
32GB (4x8) GB HyperX Fury DDR4-2400,
be quiet! Dark Power Pro11 850W,
Nvidia Geforce GTX 760.

What does this Error mean? Can i do anything about that or does it mean my Motherboard is bricked?
Thank you,

~Wolfdale
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 25073
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2016 at 1:59am
Do you have the latest BIOS version for your board? Only the latest version supports Broadwell (v4). 
Back to Top
Wolfdale View Drop Down
Newbie
Newbie
Avatar

Joined: 26 May 2016
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote Wolfdale Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2016 at 2:05am
Im actually not shure...i bought it used.
Can i update my Bios without a working CPU?
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Offline
Points: 25073
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2016 at 2:39am
I am afraid not. Your options are:

1. Borrow a CPU that is compatible and perform the update
2. Take the board to a tech who has a CPU and get them to perform the update
3. Order a new BIOS chip preflashed with the latest version for your board from ASRock directly for $15.00

I hope this helps.

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.140 seconds.