X300 with 5700G - no post

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   Hi,

I've just installed a AMD 5700G into my X300 (X300/B/BB/BOX/EU besides a Crucial 16GB DDR4-3200 S0DIMM 1.2V CL22. Unfortunately, I don't get any Post or similar in my screen. I tested HDMI as wells as DP. CPU FAN spins up, but Screen stays black. Already did a reset of CMOS (removed the Battery as well, for a few minutes, nothing. Tried to start it without NVMe and WIFI Card, no change either.

Any suggestions?

vsnap

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vsnap Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Aug 2021 Status: Offline Points: 35	Post Options Post Reply Quote vsnap Report Post Thanks(0) Quote Reply Topic: X300 with 5700G - no post Posted: 09 Aug 2021 at 5:26pm
	Hi, I've just installed a AMD 5700G into my X300 (X300/B/BB/BOX/EU besides a Crucial 16GB DDR4-3200 S0DIMM 1.2V CL22. Unfortunately, I don't get any Post or similar in my screen. I tested HDMI as wells as DP. CPU FAN spins up, but Screen stays black. Already did a reset of CMOS (removed the Battery as well, for a few minutes, nothing. Tried to start it without NVMe and WIFI Card, no change either. Any suggestions? vsnap

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 09 Aug 2021 at 6:02pm
	I suspect the BIOS version on your X300 needs to be updated to support the 5700g. You will either need a compatible CPU to flash with or take it in to a tech service center and have it flashed for you there. The 5700g is only supported on the latest BIOS version, 1.70 (and onward when more updates are released). I know ASRock update all the products they ship out to retailers etc but retailers don't often update older stock so its very common for end users to purchase boards that do not have the latest BIOS version installed.


vsnap Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Aug 2021 Status: Offline Points: 35	Post Options Post Reply Quote vsnap Report Post Thanks(0) Quote Reply Posted: 09 Aug 2021 at 6:15pm
	Yep, you're right. Thats what I just figured out myself. Most likely need to get it to Asrock for a upgrade Thanks!