X670e Steel Legend random BSOD and restart |
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magohata
Newbie Joined: 19 Sep 2024 Status: Offline Points: 50 |
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Posted: 19 Sep 2024 at 5:03am |
Hello, I want some help to see what's going on with my system.
I recently build my first AMD 5 system (I did a couple of AM4 in the past without any issue). My system specs: Motherboard: ASRock X670E Steel Legend (Bios 3.06) CPU: AMD Ryzen 9 7900X3D RAM: G.SKILL Trident Z5 Neo RGB Series DDR5 RAM 32GB (2x16GB) 6000MT/s CL30-38-38-96 1.35V F5-6000J3038F16GX2-TZ5NR GPU: Sapphire RX Vega64 PSU: EVGA 850 gold supernova SSD: Samsung 980 pro 1TB M.2 Monitor: Dual monitor 1920x1080 Asus VP249 Issue: Sometimes while watching MAX or youtube or Netflix in firefox browser, system crash and thorw a BSOD and quickly restarts I can't see the full message because it restart too fast. I can play games like COD Warzone without any BSOD, but not sure why just using the browser it throws the BOSD. I also disable the EXPO profile of the RAMS and restore it to its original 4800 MT/s. I reviewed some of the Memory dump files and minidumps MODULE_NAME: AuthenticAMD IMAGE_NAME: AuthenticAMD.sys STACK_COMMAND: .process /r /p 0xffffb58babb7c040; .thread 0xffffb58bd6f33040 ; kb FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {b0905187-9dbc-d607-4dc5-8630b9eddb7f} I updated the chipset drivers to the version AMD chipset driver ver:6.07.15.126 please let me know what else I can do |
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Ryzen 9 7900X3D
X670e Steel Legend Gskill 32GB 6000CL30 |
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magohata
Newbie Joined: 19 Sep 2024 Status: Offline Points: 50 |
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I forgot to mention that I did a clean install of Windows 11 23H2
I downloaded the drivers from the mothearboard page, and installed from a USB after the clean install was completed, I did this without a internet connection just to be sure that windows did not mess with the drivers. But the problem still persist, 2 to 3 random BSOD a day, this is insane |
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Ryzen 9 7900X3D
X670e Steel Legend Gskill 32GB 6000CL30 |
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dfbreyes
Newbie Joined: 21 Sep 2024 Location: Manila Status: Offline Points: 30 |
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hi guys an gals. Peace to everyone.
Am thinking about purchasing the Asrock X670E Steel Legend motherboard. Wanted to ask if the followind DDR5 96GB is compatible Mushkin Redline 96GB (2x48GB) DDR5 4800 MHz UDIMM Desktop RAM MRE5U480FGGD48GX2 (https://www.ebay.com/itm/125992013025?itmmeta=01J4VN6JCQG4F375WVPYH0QTCJ&hash=item1d55b58ce1:g:lQQAAOSwNFxkmha7&itmprp=enc%3AAQAJAAAA8LkbWJ9Ua9X05YCKpHgdYggeuhmZlUdFkTnm32zkwXhsRzioVM9ae2X%2FicYgiH0LRwWp1JU4KwDoa8Wenx7Xck%2FDkLkgVSjBp2IJFDWNJ2EywWzFJ8uuYRvSP4rWQSQPSAY6h7rC5%2BsNWdddM09ie5aKHQbm9Tcg8vY7GMLzgYvbVLRUAJXclmB9NDmLZoQBdWXz1nIysEUB41O9CpU8BZ5Z7VFEy0RksebIRwmeFsmQVH1C7wxhzdnzXVgSgk41LMBgFBxp2BcU2aKqgsaJK677rIw2fSM0xdVHk67ViXDZMX2urBrlFGzwn1kjHhJJYQ%3D%3D%7Ctkp%3ABFBMuqaa9aZk) Also, would a BIOS update support Ryzen 9950X or 9700X? thank you in advanced. David |
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jackaleven41
Newbie Joined: 24 Sep 2024 Status: Offline Points: 30 |
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It is like an exciting build! Have you checked all your connections and made sure your BIOS is updated? Sometimes a simple reset can also help clear up any initial hiccups. Good luck troubleshooting https://apkskeeda.com/.
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jackaleven41
Newbie Joined: 24 Sep 2024 Status: Offline Points: 30 |
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It is like an exciting build! Have you checked all your connections and made sure your BIOS is updated? Sometimes a simple reset can also help clear up any initial hiccups https://apkskeeda.com/.
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magohata
Newbie Joined: 19 Sep 2024 Status: Offline Points: 50 |
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Yes In fact I did restored the UEFI Bios to its default settings.
I also disconnected everything and reconnecting it again (M.2, RAM, CPU cooler, CPU and GPU). It's very annoying because it happens randomly |
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Ryzen 9 7900X3D
X670e Steel Legend Gskill 32GB 6000CL30 |
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jimbrown1
Newbie Joined: 08 Dec 2024 Location: USA Status: Offline Points: 30 |
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Since it happens during video playback but not gaming, it might be a GPU driver or hardware acceleration issue.
Disable hardware acceleration in Firefox (Settings > General > Performance) and test if the crashes stop. Double-check that your Vega 64 drivers are up to date. Older drivers can act up with video playback. For the RAM, even though EXPO is off, try running MemTest86 to rule out memory issues. If you?™re feeling adventurous, manually set your RAM timings and voltage closer to the EXPO profile?”it can sometimes be more stable than the defaults. Lastly, make sure you?™re on the latest BIOS for your board. Newer updates often fix random quirks like this. Let me know how it goes! |
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jimbrown1
Newbie Joined: 08 Dec 2024 Location: USA Status: Offline Points: 30 |
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Just wanted to add?”while troubleshooting on my PC, I also realized how useful my iPhone could be in monitoring hardware stats. I used Scarlet iOS to sideload a system-monitoring app (https://scarletapps.com/) that gave me extra insights on the go. Highly recommend checking it out if you're into experimenting with unique tools for tech setups!
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