ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Freezing about 5 sec in Windows
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Freezing about 5 sec in Windows

 Post Reply Post Reply
Author
Message
pk12353p View Drop Down
Newbie
Newbie


Joined: 14 May 2017
Status: Offline
Points: 8
Post Options Post Options   Thanks (0) Thanks(0)   Quote pk12353p Quote  Post ReplyReply Direct Link To This Post Topic: Freezing about 5 sec in Windows
    Posted: 04 Aug 2017 at 2:23pm
I am using X370 Gaming K4
The behavior of Windows 10 64-bit, will freezing for a few seconds when opening file or surf on internet.
Please help to solve it.

Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8787
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2017 at 3:20pm
Dear pk12353p,

Greetings, this is ASRock TSD.


Regarding your question, we provide some suggestions for verifying:

1. Please enter the BIOS setup then press[F9] to load BIOS default setting to try.
And press [F10] to save the setting afterward.

2. Please check if the power supply and all power cables are connected properly.

3. Only install the necessary devices (CPU, one stick memory and VGA) to check if the system could work properly.

4. Only install one stick memory module to each DRAM slot by turns to try.

5. Please check your cooling system is installed correctly and the CPU temperature is in a normal range.

6. Please remove the CPU fan to check if the thermal grease is well spread between CPU fan and cooler.

7. Please re-install the CPU.

8. If possible, please re-install a flash OS and drivers on another HDD for trying.

9. If possible, please change another CPU/memory/PSU to check if the system could work properly.


Thanks!

All the best,
ASRock TSD

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.109 seconds.