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Rear Channel not working in Win 10

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oninoshiko View Drop Down
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    Posted: 03 Dec 2015 at 1:18pm
On Windows 10 x64 my Z87M Extreme 4 doesn't output on the Rear Channels in 7.1 audio mode. This worked in Windows 7 and 8. All the channels do work for 5.1.

Has anyone else experienced this? Anyone have a fix for it (or at least is someone at ASRock working on it?) Sound was kind of one of the main deciding factors for this board for me, so I would like it fixed.
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oninoshiko View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oninoshiko Quote  Post ReplyReply Direct Link To This Post Posted: 08 Dec 2015 at 7:22am
Am I really the only one who's seen this?

It's really looking a lot like a driver issue.
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 08 Dec 2015 at 2:21pm
Did you install the drivers from your product page for the sound? 

Edited by Xaltar - 08 Dec 2015 at 2:21pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 08 Dec 2015 at 7:08pm
Dear customer,
This is ASRock Technical Department.
Thank you for the query.


Regarding the audio 5.1/7.1 channel issue.
This has been confirm as a Microsoft issue for Windows 10.
However, it should be fix at the 10586 build.
https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/51-channel-surround-sound-not-working-in-windows/b14b932f-2fda-44e9-b22f-aeaa3f329958?page=48

Therefore, we recommend you to update the Windows to 10586 build or later for try.

Thank you for your patience.

If any, please feel free to contact us!


Kindest Regards,
ASRock TSD

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oninoshiko View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oninoshiko Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2015 at 1:22am
@ASRock_TSD I updated to 10586 and reinstalled the most-recent sound drivers from the asrock site. I'm still getting no sound on the rear channel.

That link you sent seems to be the optical connection, I'm specifically using the analog links, if that matters.

Thanks!
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oninoshiko View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oninoshiko Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2015 at 7:56am
Any more ideas on this?
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oninoshiko View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oninoshiko Quote  Post ReplyReply Direct Link To This Post Posted: 29 Dec 2015 at 5:46am
anyone?
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oninoshiko View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oninoshiko Quote  Post ReplyReply Direct Link To This Post Posted: 30 Jan 2016 at 6:32am
this is still an issue.
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oninoshiko View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oninoshiko Quote  Post ReplyReply Direct Link To This Post Posted: 19 Feb 2016 at 7:18am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oninoshiko Quote  Post ReplyReply Direct Link To This Post Posted: 22 Mar 2016 at 1:38am
Can we get drivers that work sometime before I need to upgrade?

This is not looking good for me wanting to use asrock the next time around for upgrades.
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