AB350 Pro 4 SATA help

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   Hi everyone,
Got my Asrock AB350 Pro 4 board yesterday and have it all set up with my Ryzen 5 1600. Everything was fine on the board and got windows up and running.

However I discover a problem when trying to add more drive, my SATA 3, 4, A1 and A2 port doesn't work. None of them would detect any HD I plug into them. I've tested the cable and power and they're all working when plugged into SATA 1 or 2.

To troubleshoot, I've also cleared the CMOS and removed the battery. settings were reset in BIOS but still can't detect the drive. My BIOS version is already P3.30

If anyone have any idea please let me know.. really don't want to send the board back after all the set up.

P.S. the drives are NOT detected in BIOS when connecting to those 4 port.. it's not just windows.

Thank you in advance!

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sito9653 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Nov 2017 Status: Offline Points: 5	Post Options Post Reply Quote sito9653 Report Post Thanks(0) Quote Reply Topic: AB350 Pro 4 SATA help Posted: 27 Nov 2017 at 12:12am
	Hi everyone, Got my Asrock AB350 Pro 4 board yesterday and have it all set up with my Ryzen 5 1600. Everything was fine on the board and got windows up and running. However I discover a problem when trying to add more drive, my SATA 3, 4, A1 and A2 port doesn't work. None of them would detect any HD I plug into them. I've tested the cable and power and they're all working when plugged into SATA 1 or 2. To troubleshoot, I've also cleared the CMOS and removed the battery. settings were reset in BIOS but still can't detect the drive. My BIOS version is already P3.30 If anyone have any idea please let me know.. really don't want to send the board back after all the set up. P.S. the drives are NOT detected in BIOS when connecting to those 4 port.. it's not just windows. Thank you in advance!

wardog Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447	Post Options Post Reply Quote wardog Report Post Thanks(1) Quote Reply Posted: 27 Nov 2017 at 4:34am
	M2_2 is shared with SATA3_3 A1 and A2 required ASMedia drivers be installed inside Windows. . Do the drive(s) show up in the BIOS?

sito9653 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Nov 2017 Status: Offline Points: 5	Post Options Post Reply Quote sito9653 Report Post Thanks(0) Quote Reply Posted: 27 Nov 2017 at 6:28am
	oh that's good to know. no the drive doesn't show up in BIOS. In fact, I've plugged the drive where my windows was installed on to all 4 of those port, and it own't pick up

sito9653 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Nov 2017 Status: Offline Points: 5	Post Options Post Reply Quote sito9653 Report Post Thanks(0) Quote Reply Posted: 27 Nov 2017 at 10:44pm
	just went through your message again. does that mean i have to disable M2s to use my SATA3_3 and 4?