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The chassis fan case not spin

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Arukado View Drop Down
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Joined: 10 Nov 2017
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    Posted: 28 Nov 2017 at 2:11pm
I try to plug the fan case that match AB350 Gaming K4 cha_fan. 
But it still not spin.
Please help!

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ASRock_TSD View Drop Down
ASRock_Official
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Joined: 20 Mar 2015
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 28 Nov 2017 at 2:37pm
Dear Arukado,

Greetings, this is ASRock TSD.


According to your question we provide some suggestions for verifying:
 
1. Please enter to BIOS setup and then press [F9] to load BIOS default setting.
 
2. Please make sure the fan is installed at the correct header.
This board offers four 4-Pin Fan headers for CPU/Chassis fan. 
And also refer to user manual page.6 for the actual location:
It is okay to install a 3-Pin fan to 4-Pin fan header: 
 
3. Please install the fan to other fan headers to verify.
 
4. If possible, please install other fans to the fan header to verify.


Thanks!

All the best,
ASRock TSD

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