Z790 Riptide issue with Nvidia 4070

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   Hi,
I'm having a weird issue with my new build (parts list below). The 2 parts apparently to the problem are the MB, a z790 Riptide, and the GPU, a Gigabyte Windforce 4070. Long story short: Windows crashes within 2 minutes of booting, usually a very short full freeze followed by a reboot. Window's event viewer always shows a Nvlddmkm Code 0 after the reboot. The system is always really cool, so overheating is not the issue. In any case, it wouldn't even have time to become hot before a crash.

The build works fine when I switch the Windforce for an old GTX Titan Black. But the Windforce GPU doesn't appear to be the actual problem since my neighbour has the exact same MB and when we put my GPU in his PC, there aren't any crashes. We also tried his GPU, a 4070 Ti, in my PC and the crashes happen. 

I tried 3 different versions of the MB bios, including the same that is on my neighbour's MB (3.08) but no luck. Same with 6.05, that was the factory bios, and 8.01. I tried all available nvidia drivers, using DDU to clean uninstall, but again... no luck. Tried both sticks of RAM individually, tried the RAM in my neighbour's pc, tried win 10 and 11, tried installing windows on a different ssd, forcing the PCIe x16 to gen 4... the behaviour stays the same.

We've been trying to solve this for almost a month now, which is why I finally posted here. Thanks in advance.

-- full pc specs
MB: asrock z790 riptide
CPU: Intel Core i5-13600KF 3.5 GHz
CPU cooler: Cooler Master Hyper 212 EVO V2
PSU: Seasonic FOCUS GX-850
RAM: G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000 (PC5 48000) 
GPU: GIGABYTE WINDFORCE GeForce RTX 4070 12GB GDDR6X
SSD: (2x) WD BLACK SN850X NVMe M.2 2280 1TB PCI-Express 4.0

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moedit Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Sep 2023 Status: Offline Points: 35	Post Options Post Reply Quote moedit Report Post Thanks(0) Quote Reply Topic: Z790 Riptide issue with Nvidia 4070 Posted: 12 Sep 2023 at 3:17am
	Hi, I'm having a weird issue with my new build (parts list below). The 2 parts apparently to the problem are the MB, a z790 Riptide, and the GPU, a Gigabyte Windforce 4070. Long story short: Windows crashes within 2 minutes of booting, usually a very short full freeze followed by a reboot. Window's event viewer always shows a Nvlddmkm Code 0 after the reboot. The system is always really cool, so overheating is not the issue. In any case, it wouldn't even have time to become hot before a crash. The build works fine when I switch the Windforce for an old GTX Titan Black. But the Windforce GPU doesn't appear to be the actual problem since my neighbour has the exact same MB and when we put my GPU in his PC, there aren't any crashes. We also tried his GPU, a 4070 Ti, in my PC and the crashes happen. I tried 3 different versions of the MB bios, including the same that is on my neighbour's MB (3.08) but no luck. Same with 6.05, that was the factory bios, and 8.01. I tried all available nvidia drivers, using DDU to clean uninstall, but again... no luck. Tried both sticks of RAM individually, tried the RAM in my neighbour's pc, tried win 10 and 11, tried installing windows on a different ssd, forcing the PCIe x16 to gen 4... the behaviour stays the same. We've been trying to solve this for almost a month now, which is why I finally posted here. Thanks in advance. -- full pc specs MB: asrock z790 riptide CPU: Intel Core i5-13600KF 3.5 GHz CPU cooler: Cooler Master Hyper 212 EVO V2 PSU: Seasonic FOCUS GX-850 RAM: G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000 (PC5 48000) GPU: GIGABYTE WINDFORCE GeForce RTX 4070 12GB GDDR6X SSD: (2x) WD BLACK SN850X NVMe M.2 2280 1TB PCI-Express 4.0

PCProbs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jul 2023 Status: Offline Points: 90	Post Options Post Reply Quote PCProbs Report Post Thanks(0) Quote Reply Posted: 13 Sep 2023 at 12:35am
	Have you run the build with a different PSU? Can you replicate the problem on the build without a the drives installed (this would rule out driver and software issues)?

moedit Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Sep 2023 Status: Offline Points: 35	Post Options Post Reply Quote moedit Report Post Thanks(0) Quote Reply Posted: 13 Sep 2023 at 9:52pm
	Update: The MB will be RMAd. The day I posted this the tech support page was down but I have been able to talk to them yesterday and told me they would replace it.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25463	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 14 Sep 2023 at 4:41am
	Good luck, let us know how it goes with the replacement.