B450m Steel legend issue

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   I'm having problems with my motherboard, whenever I try to open Restart to UEFI this message appears: ''This utility is not for this platform!''
also, when I try to open polycrome rgb, this message appears: Access violation at address 006AEBB8 in module
*AsrPolychromeRGB.exe. Read of address 00000070.

anyone can help me?

https://prnt.sc/nHBe1fkNvMhw

https://prnt.sc/NZjb45K-fAl9

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mizuts Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2025 Location: Brazil Status: Offline Points: 35	Post Options Post Reply Quote mizuts Report Post Thanks(0) Quote Reply Topic: B450m Steel legend issue Posted: 15 Jan 2025 at 9:10am
	I'm having problems with my motherboard, whenever I try to open Restart to UEFI this message appears: ''This utility is not for this platform!'' also, when I try to open polycrome rgb, this message appears: Access violation at address 006AEBB8 in module *AsrPolychromeRGB.exe. Read of address 00000070. anyone can help me? https://prnt.sc/nHBe1fkNvMhw https://prnt.sc/NZjb45K-fAl9

yeeeeti Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 4 hours 53 minutes ago Status: Offline Points: 15	Post Options Post Reply Quote yeeeeti Report Post Thanks(0) Quote Reply Posted: 3 hours 32 minutes ago at 2:29am
	same issue, I've seen people resolve general similar "access violation" errors with closing conflicting programs like iCue, but i dont have that, and I tried closing LGhub since it controls keyboard/mouse rgb. edited:resolved issue by downloading 2.0.0 version from 2019 but doesnt work the greatest but will be sufficient between that and motherboard bios options for RGB LED. (i dont have m version of 450 steel legend, just normal atx) https://download.asrock.com/Utility/RGB/PolychromeRGB(v2.0.0).zip is the one i used to get the app atleast functioning, i will update manually from there by versions until it causes access violation again probably. I manually just changed 1.0.9 to 2.0.0 on the download link to get the version. also dont believe the 2.0.0 version i got is for b450 steel legend because while it works, doesn't seem to control the rgb the way it should (some effects don't seem to match settings for example).