Z590 Phantom Gaming ITX/TB4 lost network

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   My computer had been working fine for over a year and I wanted to get things running a little cooler, so I tried installing the motherboard utility. It crashed my computer and when it booted back up, it wouldn't connect to the internet. 

I ran the troubleshooter, and it says it was unable to find a DHCP. 

Also, looking at my device manager, the only things listed under Network Adapters are the WAN miniports and a Bluetooth device.

I have since uninstalled the motherboard utility, but it has not helped.

I'm at a loss what to do, please help!

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
ibuildstuff Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2025 Status: Offline Points: 50	Post Options Post Reply Quote ibuildstuff Report Post Thanks(1) Quote Reply Topic: Z590 Phantom Gaming ITX/TB4 lost network Posted: 15 Jan 2025 at 8:09am
	My computer had been working fine for over a year and I wanted to get things running a little cooler, so I tried installing the motherboard utility. It crashed my computer and when it booted back up, it wouldn't connect to the internet. I ran the troubleshooter, and it says it was unable to find a DHCP. Also, looking at my device manager, the only things listed under Network Adapters are the WAN miniports and a Bluetooth device. I have since uninstalled the motherboard utility, but it has not helped. I'm at a loss what to do, please help!

JaviMoRey Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 4 hours 28 minutes ago Status: Offline Points: 15	Post Options Post Reply Quote JaviMoRey Report Post Thanks(0) Quote Reply Posted: 4 hours 25 minutes ago at 3:23am
	I have exactly the same issue reported by ibuildstuff. Installed Windows 11, running Network with the WiFi adapter everything goes smooth. As I want to update to BIOS 1.70, I installed MotherBoard Utility. Blue Screen, reboot and lost my Internet conection AND WiFi option. Now I just can use network adapter with cable or BT. I also reinstall Win 11 and exactly the same. Please help us as I CAN'T use WiFi anymore...

ibuildstuff Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2025 Status: Offline Points: 50	Post Options Post Reply Quote ibuildstuff Report Post Thanks(0) Quote Reply Posted: 3 hours 33 minutes ago at 4:15am
	Sorry I never posted earlier. I found on another forum that someone turned off and unplugged their pc for an hour or so and it fixed the problem. I did this and left it unplugged overnight, voila it worked the next day. Dumbest thing ever, but hasn't given me grief since.