ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Games freeze, then black screen and Windows reboot
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Games freeze, then black screen and Windows reboot

 Post Reply Post Reply
Author
Message
ad86 View Drop Down
Newbie
Newbie


Joined: 18 Dec 2024
Status: Offline
Points: 55
Post Options Post Options   Thanks (0) Thanks(0)   Quote ad86 Quote  Post ReplyReply Direct Link To This Post Topic: Games freeze, then black screen and Windows reboot
    Posted: 4 hours 39 minutes ago at 6:24am
-----Specs-----

- Mobo: AsRock X670e Steel Legend
- CPU: AMD Ryzen 7 7800 X3D
- GPU: Zotac RTX 4080 Super Trinity Black
- Memory: Corsair DDR5 32GB (16GBx2)
- SSD: Samsung 990 Pro 2TB
- PSU: Corsair RM1000e


-----The Issue-----

So I've been having this issue for the last week. Everything was working fine and at times I can play games for hours without any issues at all. But about 70% of the time, the games freeze about 5-20 minutes in, followed by black screen and an automatic reboot to Windows. I've only tried 2 games so far (Destiny 2 & Marvel Rivals) and both using their own Anti-Cheat software...not sure if that's relevant.


-----What I've tried-----

- Multiple DDU Uninstalls for both NVidia and AMD drivers (in Safe Mode)
- Updated relevant drivers directly from Nvidia and AMD.
- Fresh Reinstall of Windows 10, then upgraded to Windows 11.
- Cleaned my PC of dust and reseated my GPU (first time I did this it worked for hours)
- Checked temperatures using MSI Afterburner and HWMonitor, all temps looks good.





Not sure if this is hardware related or something in BIOS, but would very much appreciate any help. I will say the GPU (Zotac 4080 Super) is an RMA from a couple months ago. Thanks!
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.188 seconds.