ASROCK Z690 Xtreme - CPU/DRAM RED Lights

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   All,

Started my first ever build, turning out to be a nightmare.  Initial build had 2 red lights as noted, returned motherboard and DRAM; just installed ONLY CPU, CPU Cooler and DRAM this time.. damn Red Lights.  L1700 Intel Chip, DDR4 RAM (2 sticks).. all fully compatible.

Tried moving DRAM to other 2 slots (which is not what is recommended).. nothing.  There's a fundamental problem I've got here that I'm just not grasping (yes I double checked seating of CPU with the arrow)

Help!!

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SgtRock Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Mar 2023 Location: Lutes Status: Offline Points: 50	Post Options Post Reply Quote SgtRock Report Post Thanks(0) Quote Reply Topic: ASROCK Z690 Xtreme - CPU/DRAM RED Lights Posted: 01 Mar 2023 at 6:54am
	All, Started my first ever build, turning out to be a nightmare. Initial build had 2 red lights as noted, returned motherboard and DRAM; just installed ONLY CPU, CPU Cooler and DRAM this time.. damn Red Lights. L1700 Intel Chip, DDR4 RAM (2 sticks).. all fully compatible. Tried moving DRAM to other 2 slots (which is not what is recommended).. nothing. There's a fundamental problem I've got here that I'm just not grasping (yes I double checked seating of CPU with the arrow) Help!!

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25953	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 01 Mar 2023 at 7:26am
	Is the CPU a 13th gen CPU? If so, you may not have the right BIOS version on the board to support it. 13th gen requires BIOS version 9.04 on that board. There should be a sticker on the BIOS chip with a version number printed on it. If it is older than 9.04 and you are in fact using a 13th gen CPU then you will either need to take the board in somewhere to get updated or buy/borrow a cheap 12th gen CPU to update with. Good luck.


SgtRock Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Mar 2023 Location: Lutes Status: Offline Points: 50	Post Options Post Reply Quote SgtRock Report Post Thanks(0) Quote Reply Posted: 01 Mar 2023 at 7:32am
	Thx so much; 12th generation Intel cpu, bios older than 9.04 but should be compatible with existing BIOS version

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25953	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 01 Mar 2023 at 3:09pm
	Try powering on with a single stick of RAM in slot A2. If that doesn't work, you may want to RMA the CPU. A dead memory controller will cause those 2 lights to remain lit and as you have already returned the board and RAM, the CPU becomes the next most likely suspect.


SgtRock Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Mar 2023 Location: Lutes Status: Offline Points: 50	Post Options Post Reply Quote SgtRock Report Post Thanks(0) Quote Reply Posted: 01 Mar 2023 at 9:12pm
	Thanks so much, did try the A2 single stick approach, same outcome. Pursuing CPU RMA now