VVGA Driver Update Causes Windows 11 Pro Crash £N

Hello,

I recently built a PC using the B860 PRO-A WiFi motherboard. After downloading and installing the latest VGA driver from ASRock?™s official website, my Windows 11 Pro system crashes immediately upon reboot. The only way to restore functionality is by rolling back to a system restore point prior to the driver installation.

I need to update the driver in order to properly utilize my dual monitor setup, but I'm stuck since any attempt results in system instability. Has anyone experienced a similar issue? What steps should I take to resolve this?

Any insights or solutions would be greatly appreciated!

Thanks!


website where I downloaded driver: https://www.asrock.com/MB/Intel/B860%20Pro-A%20WiFi/index.us.asp#Download

Thank you for the suggestion. I downloaded and installed the driver from the Intel website, but I encountered the same issue. During the "Pre-installation" step Windows crashes and then I enter a boot/crash loop.

Thank you again for the suggestions. Here?™s what I did:
- Installed .NET 9.0 from Microsoft to support the installation of Intel drivers from the Intel website.
- Downloaded DDU from Guru3D and uninstalled the existing drivers in safe mode. After this cleanup, Windows 11 became unstable and crashes.
- Rebooted into safe mode again and installed the Intel drivers using the provided executable from the Intel website. The installation completed successfully and prompted a reboot.
- However, upon booting into Windows 11 outside of safe mode, the system crashes before I can even log in.

Anymore suggestions? With each of your suggestions I seem inch closer to a resolution, therefore thank you for the ones provided so far.

Thanks again for the advice, but once again I end up in the same situation...

Here's what I did:
-Updated Windows -> all updated fine w/o issue.
-Optional Windows update -> all updated fine w/o issue.
-Network Adapter update via Device Manger -> updated fine w/o issue.
-Ran dism and sfc, both ran w/o issue, but sfc did find a corrupt file and was able to repair the file.
-In Safe Mode: ran guru3 DDU -> ran fine, but when I ran Windows outside of Safe Mode, Windows start the crash/boot loop (non-functional).
-I boot in Safe Mode and run the Intel driver installer. Installer runs "successfully" but when I enter into Windows outside of Safe Mode, system crashes.
-In the UEFI I found that multimonitor support was not enabled so I enabled that and set the Chip Set graphics option to "Onoboard". I tried installing Intel drivers again, and again the system crashes.

I sent ASRock tech support an email, maybe they will have some insight. I'm still open to suggestions if you have any left, and thanks again for the help!

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