ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - Can't install display driver- 2200G AB350 ITX/ac
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Can't install display driver- 2200G AB350 ITX/ac

 Post Reply Post Reply
Author
Message
lightofhonor View Drop Down
Newbie
Newbie


Joined: 24 Mar 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote lightofhonor Quote  Post ReplyReply Direct Link To This Post Topic: Can't install display driver- 2200G AB350 ITX/ac
    Posted: 24 Mar 2018 at 4:25am
Trying to get my new ITX build up and running, but every time I try to install the integrated GPU drivers I get an immediate BSOD.

Already installed latest chipset drivers
Clean Windows 10 1709 install
Latest Beta BIOS 4.51A (tried with stable too)
All other drivers up to date
All Windows updates installed.

Everything works just fine other that the GPU drivers. Left it on all night with no crashes, but as soon as I install the GPU driver I get "critical process died" BSOD. The driver is then corrupted and defaults to Windows driver on next boot.

Tried the latest drivers, the ones from ASRock, but still nothing. Tried installing from Device Manager, same BSOD.

Any ideas? No OC on anything.

2200G
AB350 Gaming-ITX/ac
G.Skill Ripjaws 4 2x4gb DDR4 3200 (still at 2133, though worked at 3200)
ADATA XPG SX6000 128GB M.2
Corsair CX430 430w PSU




Edited by lightofhonor - 24 Mar 2018 at 6:05am
Back to Top
Mobawe View Drop Down
Newbie
Newbie
Avatar

Joined: 16 Mar 2018
Location: Denmark
Status: Offline
Points: 13
Post Options Post Options   Thanks (0) Thanks(0)   Quote Mobawe Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2018 at 4:40am
I took the drivers directly from AMD's site.

First the chipset driver

amd-chipset-drivers_18.10_feb

After that the GPU driver

rv-win10-64bit-whql-radeon-software-17.40.3701-feb12


I beleive that they are still the newest. 
Ryzen 5 2400g/ ASRock Fatal1ty AB350 Gaming-ITX/ NH-L9A-AM4 L.PROFILE/ INWIN-CHOPIN 150W/ G.Skill Ripjaws V-DDR4,2x8-3600MHz(F4-3600C16D-16GVK)/ Samsung 850 EVO MZ-75E500-SSD-500GB/ UEFI-bios 4.51A
Back to Top
lightofhonor View Drop Down
Newbie
Newbie


Joined: 24 Mar 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote lightofhonor Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2018 at 4:49am
Those are the two I tried. Chipset installs fine, but the GPU driver gives me a BSOD just a few seconds after installing it. Screen resolution changes, desktop image disappears, BSOD.
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447
Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2018 at 6:35am
Might not apply yet worth asking.............

What is chosen in the BIOS as/for the graphics output?
Back to Top
lightofhonor View Drop Down
Newbie
Newbie


Joined: 24 Mar 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote lightofhonor Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2018 at 7:20am
Everything is stock, but I tried changing the primary graphics to integrated and reinstalling. BSOD :(

Edited by lightofhonor - 24 Mar 2018 at 7:21am
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447
Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2018 at 8:15am
Originally posted by lightofhonor lightofhonor wrote:

Everything is stock, but I tried changing the primary graphics to integrated and reinstalling. BSOD :(


One last thing please to try,  then I'll direct you to https://event.asrock.com/tsd.asp

Clear the BIOS, reboot back into BIOS, ONLY make if needed the change to Integrated Graphics, Save and Exit the BIOS, go into Windows and try another install of the iGPU drivers.

Post back after please.



Back to Top
lightofhonor View Drop Down
Newbie
Newbie


Joined: 24 Mar 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote lightofhonor Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2018 at 9:17am
Originally posted by wardog wardog wrote:

Originally posted by lightofhonor lightofhonor wrote:

Everything is stock, but I tried changing the primary graphics to integrated and reinstalling. BSOD :(


One last thing please to try,  then I'll direct you to https://event.asrock.com/tsd.asp

Clear the BIOS, reboot back into BIOS, ONLY make if needed the change to Integrated Graphics, Save and Exit the BIOS, go into Windows and try another install of the iGPU drivers.

Post back after please.





Cleared CMOS, still got BSOD on driver install. Rolled back driver to 4.40 to see if that changed anything, still BSOD.
Back to Top
lightofhonor View Drop Down
Newbie
Newbie


Joined: 24 Mar 2018
Status: Offline
Points: 7
Post Options Post Options   Thanks (0) Thanks(0)   Quote lightofhonor Quote  Post ReplyReply Direct Link To This Post Posted: 25 Mar 2018 at 1:09am
Bought a new MB, issue went away. So looks like it was the ASRock board that was bad.
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.156 seconds.