.Z390 Taichi Ultimate - No PS/2 Emu? Win 7 Install

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   Hello,

ASRock Z390 Taichi Ultimate
Intel i9900K
Corsair Vengeance LPX DDR4 2666 16GB (8x2)
Samsung 850 EVO 1TB
LiteOn DVD Drive 

I'm trying to install Windows 7 from an optical disk drive, so no issues there.

Following the instructions listed here: http://www.asrock.com/microsite/win7install/, and really, specifically here https://youtu.be/lQq7YvfIujc?t=68 (starts at relative timestamp), I see that I don't have the option for PS/2 Emulation. Therefore, I don't have a way to manipulate the GUI to install Windows 7. 

I thought about getting a PS2 Keyboard to just shortcut the issue, but they are actually nearly extinct; I can't find one locally and it leaves me with other questions such as:

1) Is this normal for this specific board? Does it not have the PS/2 Emulator support in the BIOS that other boards might have?
2) If the answer to #1 is "No," should I just RMA the board since it appears to be missing the proper BIOS options to complete the setup? I don't want to have this issue every time I need to install Windows 7

Right now I'm just hedging towards buying a copy of Win10 since going forward, on all newer builds I feel like I'm going to run into the same issue in one fashion or another. Obviously, I don't want to because of the cost.. but I feel like I've run out of options that don't cost some sort of time or money.

If anyone could answer my two questions above and/or offer any solid advice, I'd be very appreciative.

Thanks!

Edited by ASRock_TSD - 18 Dec 2019 at 12:06pm

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twozerofoxtrot Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Dec 2019 Status: Offline Points: 5	Post Options Post Reply Quote twozerofoxtrot Report Post Thanks(0) Quote Reply Topic: .Z390 Taichi Ultimate - No PS/2 Emu? Win 7 Install Posted: 15 Dec 2019 at 12:08am
	Hello, ASRock Z390 Taichi Ultimate Intel i9900K Corsair Vengeance LPX DDR4 2666 16GB (8x2) Samsung 850 EVO 1TB LiteOn DVD Drive I'm trying to install Windows 7 from an optical disk drive, so no issues there. Following the instructions listed here: http://www.asrock.com/microsite/win7install/, and really, specifically here https://youtu.be/lQq7YvfIujc?t=68 (starts at relative timestamp), I see that I don't have the option for PS/2 Emulation. Therefore, I don't have a way to manipulate the GUI to install Windows 7. I thought about getting a PS2 Keyboard to just shortcut the issue, but they are actually nearly extinct; I can't find one locally and it leaves me with other questions such as: 1) Is this normal for this specific board? Does it not have the PS/2 Emulator support in the BIOS that other boards might have? 2) If the answer to #1 is "No," should I just RMA the board since it appears to be missing the proper BIOS options to complete the setup? I don't want to have this issue every time I need to install Windows 7 Right now I'm just hedging towards buying a copy of Win10 since going forward, on all newer builds I feel like I'm going to run into the same issue in one fashion or another. Obviously, I don't want to because of the cost.. but I feel like I've run out of options that don't cost some sort of time or money. If anyone could answer my two questions above and/or offer any solid advice, I'd be very appreciative. Thanks! Edited by ASRock_TSD - 18 Dec 2019 at 12:06pm

RLGL Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025	Post Options Post Reply Quote RLGL Report Post Thanks(0) Quote Reply Posted: 15 Dec 2019 at 11:26pm
	You have just found out why the board does not support win 7. None of the boards today support 7. Win 7 is at EOL, Win 10 is a great replacement.
	Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi

twozerofoxtrot Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Dec 2019 Status: Offline Points: 5	Post Options Post Reply Quote twozerofoxtrot Report Post Thanks(0) Quote Reply Posted: 16 Dec 2019 at 12:03am
	Yes, I do realize this. It doesn't really answer my questions if the board itself is defective because it seems to be missing BIOS options?

RLGL Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 29 Jul 2018 Location: MN Status: Offline Points: 2025	Post Options Post Reply Quote RLGL Report Post Thanks(0) Quote Reply Posted: 17 Dec 2019 at 8:57am
	But is it really missing the option or was it removed.
	Asrock Z370 Gaming K6,Intel i7 8700K, Asrock x570 Taichi

twozerofoxtrot Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Dec 2019 Status: Offline Points: 5	Post Options Post Reply Quote twozerofoxtrot Report Post Thanks(0) Quote Reply Posted: 19 Dec 2019 at 1:00pm
	I'm honestly not even sure what this question is asking. How would I even know if the option was removed? Anyhow, I bought Win 10 and I still had issues. Install Program kept freezing on load, so I gave up and RMA'd the board. Very disappointed in this product.