New system doesn't even get to Bios

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   It might be best if I start a new thread, but I've a new issue now :(

The mouse and keyboard work in the bios but not in Windows itself. I'm trying both usb 2 and 3 ports.

Has this come up before?

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Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 3:28am
	It might be best if I start a new thread, but I've a new issue now :( The mouse and keyboard work in the bios but not in Windows itself. I'm trying both usb 2 and 3 ports. Has this come up before?

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 27623	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 3:43am
	Windows 7? You need to follow these instructions: http://www.asrock.com/microsite/win7install/ This is a known issue that comes from the fact that windows 7 has no native USB 3 support. The USB 2 ports on intel 100 series boards (and AM4) and newer operate on a USB 3 controller and so require a USB 3 driver.


Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 3:45am
	Thank you, will try and get back to you.

Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 11 May 2017 at 2:22am
	Ok, I've been looking in to this. The problem is Windows says it's unable to boot Windows. So I can't actually get in without repairing the install. Which I can't do with sub peripherals it seems.

Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 11 May 2017 at 2:42am
	I forgot to mention. I did buy a usb/ps2 adaptor but it didn't appear to work. Which I'm not sure if that's the adaptor or some bios setting.