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X470 Taichi not shutting down properly

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ilhanbk View Drop Down
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    Posted: 29 Nov 2018 at 11:05am
I upgraded my rig and having problems. I did clean isnstal of Windows 10 to my new Crucial MX500 M.2 Type 2280SS. But after shutting my PC downs the fans and and leds keep working. I tried upgrading and downgrading the bios but nothing helped. I read few more comments about this problem with asrock. I checked the windows power settings and they are fine. Is there anything with SSD? I hope you guys help me. I dont want to change my motherboard.
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Onslaught2k3 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Onslaught2k3 Quote  Post ReplyReply Direct Link To This Post Posted: 29 Nov 2018 at 11:20am
hey iihanbk,

Can you try restarting your computer in safe mode? If it shuts down normally from Safe Mode, you know surely it has something to do with your software configuration. Let me know how it goes.
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ilhanbk View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ilhanbk Quote  Post ReplyReply Direct Link To This Post Posted: 29 Nov 2018 at 11:41am
Thank you for answering. After trying to shut down in safe mode. 2 seconds later Windows frezzes and i have to push the power button for few secs. Tried it two times and the PC wont shut down in safe mode.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Onslaught2k3 Quote  Post ReplyReply Direct Link To This Post Posted: 29 Nov 2018 at 1:23pm
THis particular link might be of use to you: https://www.thewindowsclub.com/windows-will-not-shut-down

I understand there is a lot of steps to go through, but depending on your drive's return policy with the seller, this may be worthwhile. I did look at the QVL, and your drive is certainly on it. Let me know if you find any offending driver(s).
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ilhanbk Quote  Post ReplyReply Direct Link To This Post Posted: 30 Nov 2018 at 8:20pm
I tried almoat everything. I dont think that this is software related. I reformatted and tried it without installing any driver. I removed the m.2 ssd and put my old ssd back and booted my old windows. Still nothing. The customer service from asrock told me to contact the seller. I think i am gonna return it and gonna buy another brand.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Onslaught2k3 Quote  Post ReplyReply Direct Link To This Post Posted: 01 Dec 2018 at 2:15am
I do not have personal experience with that particular SSD. Samsung is the go-to brand for SSDs usually. I use a 850 evo and 960 evo m.2 and have 0 problems with either. At least you eliminated the possibility of a software issue.
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