BSOD with new ASRock AB350 Pro4 and AMD Ryzen 2400

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   Good day,

My name is Liviu and I am requesting your help regarding an issue I have with AsRock motherboard and AMD Ryzen 2400g.

First of all, let me tell you that I took my system to warranty when it had installed ASRock AB350M Pro4 because of the constant BSOD errors. I did everything related to user experience and the company replaced that motherboard with ASRock AB350 Pro4, admiting the old one was faulty. 

With the new motherboard- ASRock AB350 Pro4 - everything was fine, but unfortunately all good things come to an end. In this case it lasted 3 weeks. 

Yesterday I started getting BSOD and again with different errors. Unstable systems and from time to time it wont even start. I did a BIOS update but it didnt fixed the situation. I want to mention that I havent touched Windows version, I only updated it the night before. 

What is there left to do? 

My current hardware:

AMD Ryzen 2400g With Vega 11
ASRock AB350 Pro4
Corsair Vengeance LPX Black 8GB DDR4 3000MHz CL15 Dual Channel Kit

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Liviu Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jun 2019 Status: Offline Points: 4	Post Options Post Reply Quote Liviu Report Post Thanks(0) Quote Reply Topic: BSOD with new ASRock AB350 Pro4 and AMD Ryzen 2400 Posted: 27 Jun 2019 at 8:34pm
	Good day, My name is Liviu and I am requesting your help regarding an issue I have with AsRock motherboard and AMD Ryzen 2400g. First of all, let me tell you that I took my system to warranty when it had installed ASRock AB350M Pro4 because of the constant BSOD errors. I did everything related to user experience and the company replaced that motherboard with ASRock AB350 Pro4, admiting the old one was faulty. With the new motherboard- ASRock AB350 Pro4 - everything was fine, but unfortunately all good things come to an end. In this case it lasted 3 weeks. Yesterday I started getting BSOD and again with different errors. Unstable systems and from time to time it wont even start. I did a BIOS update but it didnt fixed the situation. I want to mention that I havent touched Windows version, I only updated it the night before. What is there left to do? My current hardware: AMD Ryzen 2400g With Vega 11 ASRock AB350 Pro4 Corsair Vengeance LPX Black 8GB DDR4 3000MHz CL15 Dual Channel Kit

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 27473	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 27 Jun 2019 at 9:42pm
	If the system was stable for 3 weeks then suddenly began to BSOD etc then typically that means something is causing a problem, given this is your second board I would guess it is something that was common between both boards that is causing issues/damage. My guess based on what you describe would be a faulty or inadequate PSU. You did not list your PSU in your specs, that would be useful to know.


Liviu Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27 Jun 2019 Status: Offline Points: 4	Post Options Post Reply Quote Liviu Report Post Thanks(0) Quote Reply Posted: 27 Jun 2019 at 9:57pm
	Hello, This is my PSU: FSP HEXA Plus, 500W Thank you!