ULTRA QUAD M.2 CARD only showing Slot 1 NVMe

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   Hi There,

I have a [URL=https://www.asrock.com/mb/spec/product.asp?Model=ULTRA%20QUAD%20M.2%20CARD]ULTRA M.2 CARD[/URL] which I've been using for a while with a single nVME in Slot 1.

I've just added a second nVME into Slot 2 and it's now showing either in my BIOS under nVME or in my OS (Windows 10 20H2).  I've also tried Slot 3.

My motherboard is an [URL=https://www.asrock.com/MB/Intel/Z170M%20Pro4S/index.asp]ASRock Z170M Pro4S[/URL] and the only other card I have installed is a PowerColor RX 5700 XT in the first X16 slot.

All of the switches on my M.2 card are set to off.

I've installed the utility and it doesn't seem to be seeing the card.

I see the supported motherboards stated in the manual are all X299 & X399 chipsets but I believe this is to provide VROC support, and I don't wish to run a RAID configuration so assumed this shouldn't be an issue and the nVME would still be passed through the PCIe card.

Do I need VROC to be able to use Slots 2-4 on the card?

Any advice appreciated, thanks.

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Seb Spiers Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Dec 2020 Location: UK Status: Offline Points: 4	Post Options Post Reply Quote Seb Spiers Report Post Thanks(0) Quote Reply Topic: ULTRA QUAD M.2 CARD only showing Slot 1 NVMe Posted: 09 Dec 2020 at 8:09pm
	Hi There, I have a [URL=https://www.asrock.com/mb/spec/product.asp?Model=ULTRA%20QUAD%20M.2%20CARD]ULTRA M.2 CARD[/URL] which I've been using for a while with a single nVME in Slot 1. I've just added a second nVME into Slot 2 and it's now showing either in my BIOS under nVME or in my OS (Windows 10 20H2). I've also tried Slot 3. My motherboard is an [URL=https://www.asrock.com/MB/Intel/Z170M%20Pro4S/index.asp]ASRock Z170M Pro4S[/URL] and the only other card I have installed is a PowerColor RX 5700 XT in the first X16 slot. All of the switches on my M.2 card are set to off. I've installed the utility and it doesn't seem to be seeing the card. I see the supported motherboards stated in the manual are all X299 & X399 chipsets but I believe this is to provide VROC support, and I don't wish to run a RAID configuration so assumed this shouldn't be an issue and the nVME would still be passed through the PCIe card. Do I need VROC to be able to use Slots 2-4 on the card? Any advice appreciated, thanks.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 10 Dec 2020 at 3:35pm
	Dear Seb Spiers, Thanks for posting your query to the ASRock forum. Regarding your question, ULTRA QUAD M.2 CARD supported mainly with X299/X399 motherboard, if the motherboard is not on the support list, it might not work properly. For compatible motherboards, kindly refer to the link below: https://www.asrock.com/mb/spec/product.asp?Model=ULTRA%20QUAD%20M.2%20CARD#SupportList With thanks, ASRock TSD Edited by ASRock_TSD - 10 Dec 2020 at 3:41pm

Seb Spiers Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Dec 2020 Location: UK Status: Offline Points: 4	Post Options Post Reply Quote Seb Spiers Report Post Thanks(0) Quote Reply Posted: 10 Dec 2020 at 6:25pm
	Thanks for your reply, however I was hoping for a more specific technical response. Having done my own testing I think I can see that I need to be able to switch my PCIe x16 port to operate as 4x4 to provide x4 to each of the NVMe Slots. My motherboard doesn't seem to have this feature so I think I'm stuck with no way forward other than to buy an additional NVMe adapter. Ultra Quad M.2 is now on Ebay if youre interested https://www.ebay.co.uk/itm/154236473253