Intel Serial I/O driver issue for Windows 1909

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   Is there an up to date Serial IO driver for the windows version 1909 for z390 Phantom Gaming iTx/ac motherboard?

when i install the latest version of serial IO drivers (ver:30.100.1727.1), an error message comes up:

"The set up program ended prematurely because of the following error: "The platform is not supported"

I suspect this is because of my windows version is 1909. Can someone please help?

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nagapow Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2020 Status: Offline Points: 4	Post Options Post Reply Quote nagapow Report Post Thanks(0) Quote Reply Topic: Intel Serial I/O driver issue for Windows 1909 Posted: 10 Feb 2020 at 7:09pm
	Is there an up to date Serial IO driver for the windows version 1909 for z390 Phantom Gaming iTx/ac motherboard? when i install the latest version of serial IO drivers (ver:30.100.1727.1), an error message comes up: "The set up program ended prematurely because of the following error: "The platform is not supported" I suspect this is because of my windows version is 1909. Can someone please help?

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 11 Feb 2020 at 2:06pm
	Dear Nagapow, Thanks for posting your query to ASRock forum. Regarding your question about serial I/O driver on the website, we have checked, the Z390 Phantom Gaming ITX/ac motherboard does not have the serial I/O driver. We will have the driver removed from the website shortly. Thanks for letting us know. With thanks. ASRock TSD Edited by ASRock_TSD - 11 Feb 2020 at 2:06pm

nagapow Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Feb 2020 Status: Offline Points: 4	Post Options Post Reply Quote nagapow Report Post Thanks(0) Quote Reply Posted: 11 Feb 2020 at 5:11pm
	Thanks for the reply! i was thinking something was wrong with my new board and had been spending days troubleshooting the error... finally, i can rest easy with my new build.