ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Z270 Fatality ITX - No thunderbolt?
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Z270 Fatality ITX - No thunderbolt?
 Post Reply Post Reply
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
friolator View Drop Down
Newbie
Newbie


Joined: 03 May 2017
Status: Offline
Points: 14 		Post Options Post Options   Thanks (0) Thanks(0)   Quote friolator Quote  Post ReplyReply Direct Link To This Post Topic: Z270 Fatality ITX - No thunderbolt?
    Posted: 24 Apr 2018 at 3:22am
Windows 7 Ultimate, ASRock Z270 ITX/ac Fatality Motherboard, i5 7400 (Skylake) CPU.

Running the most recent BIOS (v2.50), all the latest drivers from the ASRock web site are installed (including Intel Management Engine, and the Thunderbolt drivers). Thunderbolt is enabled in the BIOS and I've tried with and without security enabled (in the bios). 

I'm trying to connect a drive to the machine that has a Thunderbolt 2 connector, and am using a brand new Apple Thunderbolt 2 to Thunderbolt 3 adapter. I was told this will work fine under Windows. I've tried two different Thunderbolt 2 drives (and I've confirmed these work just fine on a mac). 

The drive never mounts. In Device Manager I tried scanning for new devices, and I get nothing. 

These are Mac formatted, but I have MacDrive 10 installed, so that shouldn't be an issue. 
Back to Top
friolator View Drop Down
Newbie
Newbie


Joined: 03 May 2017
Status: Offline
Points: 14 		Post Options Post Options   Thanks (0) Thanks(0)   Quote friolator Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 2018 at 3:47am
Looks like the metal tab on the thunderbolt port was holding the I/O shield out too far and the connection wasn't being positively made. However, the drive still isn't mounting and I'm getting the following error: When I power on the drive, with the Computer Management (Device Manager) window open, I see under "IDE ATA/ATAPI Controllers" that when the drive is powered on, four new items appear: "Standard AHCI 1.0 Serial ATA Controller" -- all have warning icons next to them, and when clicking on one it says:

Quote This device cannot find enough free resources that it can use. (Code 12)

If you want to use this device, you will need to disable one of the other devices on this system.

At a bit of a loss here. I don't think this is about PCIe lanes - the CPU I have should be able to support 16, and there's only one PCIe card installed, an x8. That should leave plenty for an attached hard drive, no?
Back to Top
friolator View Drop Down
Newbie
Newbie


Joined: 03 May 2017
Status: Offline
Points: 14 		Post Options Post Options   Thanks (0) Thanks(0)   Quote friolator Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 2018 at 4:08am
Ok. Maybe this is about PCIe lanes?

I just plugged a third (smaller) drive in and it worked fine. The ones that aren't working are OWC Thunderbay 4 RAIDs.

MacDrive should mount these as far as I know (that is, it shouldn't be a software issue), but as the drives don't have any interface other than Thunderbolt I can't test that theory (under, say, USB3) 


Edited by friolator - 24 Apr 2018 at 4:18am
Back to Top
friolator View Drop Down
Newbie
Newbie


Joined: 03 May 2017
Status: Offline
Points: 14 		Post Options Post Options   Thanks (0) Thanks(0)   Quote friolator Quote  Post ReplyReply Direct Link To This Post Posted: 24 Apr 2018 at 8:01pm
...and the issue is the OWC drives. That model is a JBOD that uses software RAID apparently. They have no Windows drivers, so we now have to mount this on a mac and copy 14 TB of data over a 1GB network. Fun times!
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.110 seconds.