No USB drivers for J3455M motherboard

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   I put a fresh install of Windows 7.  I have legacy enabled.  The following drivers do not install (yellow exclamation mark in Device Manager):PCI Simple Communications Controller
Universal Serial Bus (USB) Controller
Unknown Device (it is ACPI/INT3452)

When executing the Intel Trusted Execution Engine from the Motherboard CD, I get the message "The operating system is not supported."

I have searched for drivers and found nothing.  I tried Driver Easy Pro and it shows them "up to date", but when looking at them, it indicates that no driver is installed.

USB devices (such as mouse and flash drive) work correctly when in CMOS (UEFI), but will not operated in Windows (no drivers).

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gillhog Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 May 2018 Status: Offline Points: 3	Post Options Post Reply Quote gillhog Report Post Thanks(0) Quote Reply Topic: No USB drivers for J3455M motherboard Posted: 19 May 2018 at 3:20am
	I put a fresh install of Windows 7. I have legacy enabled. The following drivers do not install (yellow exclamation mark in Device Manager): PCI Simple Communications Controller Universal Serial Bus (USB) Controller Unknown Device (it is ACPI/INT3452) When executing the Intel Trusted Execution Engine from the Motherboard CD, I get the message "The operating system is not supported." I have searched for drivers and found nothing. I tried Driver Easy Pro and it shows them "up to date", but when looking at them, it indicates that no driver is installed. USB devices (such as mouse and flash drive) work correctly when in CMOS (UEFI), but will not operated in Windows (no drivers).

badbri Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 20 Feb 2018 Location: USA Status: Offline Points: 415	Post Options Post Reply Quote badbri Report Post Thanks(0) Quote Reply Posted: 19 May 2018 at 9:22am
	The J3455M is like the z370 motherboards and is designed for Windows 10. Windows 7 does not include USB 3.0 drivers which both boards have. You need to download and install the Intel USB 3.0 eXtensible Driver to get USB to work. Get it here: https://downloadcenter.intel.com/download/22824/ You probably should install the Intel Chipset INF driver file found here: https://downloadcenter.intel.com/download/27504/ The PCI Simple Communications Controller is not needed for Windows 7, don't worry about it !
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