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Wifi not enabling on X299 Taichi XE

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bvalente View Drop Down
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    Posted: 05 Sep 2018 at 5:46am
Hi everyone,

The wifi on my new windows 10 ASROCK X299 taichi XE continues to refuse to be enabled.

I updated to latest 1.40 bios 
updated the Intel wifi drivers to 20.70

still refuses to switch over to "on" even though everything else looks okay. I can connect via wired ethernet just fine.

other details
- both antennae are plugged in
- Samsung 970 pro NVME boot drive
- i9 7080xe cpu
- 128gb ddr4 g.skill ram @ 3200mhz

I've been searching tips, but everything points to updating the drivers above. 

The ASRock Wifi Utility is installed, but turning it on/off/closing it doesn't solve problem.


any other ideas or success people have had?

thanks so much


Brian



Edited by bvalente - 05 Sep 2018 at 6:23am
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Animalm4st3r View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Animalm4st3r Quote  Post ReplyReply Direct Link To This Post Posted: 05 Sep 2018 at 6:47am
First of try the Driver on the Motherboard Support page
https://www.asrock.com/mb/Intel/X299%20Taichi%20XE/index.asp#Download
Does Bluetooth work? Because it uses the same antennas.
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bvalente View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bvalente Quote  Post ReplyReply Direct Link To This Post Posted: 05 Sep 2018 at 6:49am
I'll check out that driver - 


yes bluetooth does work, not sure if that's a good thing or a bad thing

thanks

Brian

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bvalente View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote bvalente Quote  Post ReplyReply Direct Link To This Post Posted: 05 Sep 2018 at 7:06am
UPDATE: Tried the drivers from the mobo page (downgraded version btw) and still nothing. 

bluetooth works fine,

lan works fine. 

wifi just won't turn on

Thanks again if anyone has additional suggestions

Brian

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ASRock_TSD View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 07 Sep 2018 at 10:22am

Dear Bvalente,

 

Thank you for choosing ASRock.

 

Please set the BIOS WAN radio option to enable to try.

BIOS path: Advanced > Chipset Configuration > WAN radio

*Press F10 to save the configuration after changing the BIOS setting

 

Thank you!

Yours truly,

ASRock TSD

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