B550m-ITX/ac USB problems

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   Hi,

I have this board in a Phanteks Enthoo Evolv. The front two USB ports on the case constantly show the error "Device Descriptor Request Failed" and do not work with any generation of USB.

The rear ports work fine by themselves, but if I attach a hub to them, the USB port is unable to recognize when multiple devices are attached to the hub.

I've tried the fixes listed here, except for removing the power supply - https://www.drivereasy.com/knowledge/solved-unknown-usb-device-device-descriptor-request-failed-for-windows-10/

Any suggestions on how to fix or what to troubleshoot?

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ronalicious Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Oct 2020 Status: Offline Points: 4	Post Options Post Reply Quote ronalicious Report Post Thanks(0) Quote Reply Topic: B550m-ITX/ac USB problems Posted: 10 Oct 2020 at 7:00am
	Hi, I have this board in a Phanteks Enthoo Evolv. The front two USB ports on the case constantly show the error "Device Descriptor Request Failed" and do not work with any generation of USB. The rear ports work fine by themselves, but if I attach a hub to them, the USB port is unable to recognize when multiple devices are attached to the hub. I've tried the fixes listed here, except for removing the power supply - https://www.drivereasy.com/knowledge/solved-unknown-usb-device-device-descriptor-request-failed-for-windows-10/ Any suggestions on how to fix or what to troubleshoot?

ronalicious Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Oct 2020 Status: Offline Points: 4	Post Options Post Reply Quote ronalicious Report Post Thanks(0) Quote Reply Posted: 12 Oct 2020 at 8:24am
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