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Power failure issue |
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Celeen 
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Joined: 11 Nov 2017 Status: Offline Points: 17 |
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 Topic: Power failure issuePosted: 08 Sep 2020 at 10:39am |
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Dear all,
When there is a power failure maybe few hours or a day, the bios setting will return to the default state. Even the system time will be lost!! I do not know what is going on here. Please help on this matter, I am waiting for your reply, greetings. Ooh, my board is X570 gaming X. |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8937 |
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Posted: 08 Sep 2020 at 11:45am |
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Dear Celeen,
Greetings, this is ASRock TSD. For this question, we would suggest replacing a new CMOS battery for your board. Please refer to user manual page 8 about the battery location. https://download.asrock.com/Manual/X570%20Phantom%20Gaming%20X.pdf Thanks! All the best, ASRock TSD |
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Celeen
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Joined: 11 Nov 2017 Status: Offline Points: 17 |
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Posted: 11 Sep 2020 at 2:08pm |
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You are right, after replacing a new CMOS battery from store and then the time is always correct.
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